Current jobs related to Customer Care Coordinator - Dunstable - James Stevens Associates

  • Customer Experience Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    {"title": "Customer Experience Coordinator", "content": "At Loomis UK, we are seeking a skilled Customer Experience Coordinator to join our team in Dunstable.The ideal candidate will have a strong track record of delivering exceptional customer care and a deep commitment to continuous improvement and excellent service delivery.Key responsibilities will...

  • Customer Experience Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    {"title": "Customer Experience Coordinator", "content": "At Loomis UK, we are seeking a skilled Customer Experience Coordinator to join our team in Dunstable.The ideal candidate will have a strong track record of delivering exceptional customer care and a deep commitment to continuous improvement and excellent service delivery.Key responsibilities will...

  • Customer Experience Coordinator

    3 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading cash handling company, providing secure money safes, intelligent smart safes, cash in transit, and cash processing services to businesses across the UK.The RoleWe are seeking a Customer Experience Coordinator to join our team in Dunstable. As a key member of our Customer Experience Centre, you will be responsible for...

  • Customer Experience Coordinator

    3 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading cash handling company, providing secure money safes, intelligent smart safes, cash in transit, and cash processing services to businesses across the UK.The RoleWe are seeking a Customer Experience Coordinator to join our team in Dunstable. As a key member of our Customer Experience Centre, you will be responsible for...

  • Customer Experience Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading provider of cash handling services, supporting businesses across the UK with secure cash and coin collection and delivery services, as well as ATM management and replenishment services.The RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team in a fast-paced customer-focused environment. As...

  • Customer Experience Coordinator

    2 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading provider of cash handling services, supporting businesses across the UK with secure cash and coin collection and delivery services, as well as ATM management and replenishment services.The RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team in a fast-paced customer-focused environment. As...

  • Customer Experience Coordinator

    5 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK.This is a fantastic opportunity for someone with a passion for delivering exceptional customer service to develop their career in a fast-paced and dynamic environment.As a Customer Experience Coordinator, you will be responsible for coordinating a...

  • Customer Experience Coordinator

    6 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK.This is a fantastic opportunity for someone with a passion for delivering exceptional customer service to develop their career in a fast-paced and dynamic environment.As a Customer Experience Coordinator, you will be responsible for coordinating a...

  • Customer Experience Coordinator

    1 week ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK.This is a fantastic opportunity for someone with a passion for delivering exceptional customer service to develop their career in a fast-paced and dynamic environment.Key ResponsibilitiesCoordinate a portfolio of customers, providing named account...

  • Customer Experience Coordinator

    1 week ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK.This is a fantastic opportunity for someone with a passion for delivering exceptional customer service to develop their career in a fast-paced and dynamic environment.Key ResponsibilitiesCoordinate a portfolio of customers, providing named account...

  • Customer Experience Coordinator

    5 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key ResponsibilitiesCoordinate a portfolio of customers,...

  • Customer Experience Coordinator

    5 days ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Loomis UK. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key ResponsibilitiesCoordinate a portfolio of customers,...

  • Customer Experience Coordinator

    3 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading provider of cash handling services, supporting businesses across the UK with secure cash and coin collection and delivery services, ATM management, and replenishment services.The RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team in a fast-paced customer-focused environment. As a key...

  • Customer Experience Coordinator

    3 weeks ago

    Dunstable, Central Bedfordshire, United Kingdom LOOMIS Full time

    About Loomis UKLoomis UK is a leading provider of cash handling services, supporting businesses across the UK with secure cash and coin collection and delivery services, ATM management, and replenishment services.The RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team in a fast-paced customer-focused environment. As a key...

  • Customer Experience Coordinator

    3 weeks ago

    Dunstable, United Kingdom LOOMIS Full time

    Our  Customer Experience Centre  is seeking a Customer Experience Coordinator to join our team in Dunstable. Hours:  40 hours per week Salary:  £24,757 per annum Have you got up-to-date knowledge and experience of working in the customer service sector? Do you want a position where you can have real impact on service delivery? This...

  • Customer Experience Coordinator

    6 days ago

    Dunstable, United Kingdom LOOMIS Full time

    Our  Customer Experience Centre  is seeking a Customer Experience Coordinator to join our team in Dunstable. Hours:  40 hours per week Salary:  £24,757 per annum Have you got up-to-date knowledge and experience of working in the customer service sector? Do you want a position where you can have real impact on service delivery? This...

  • Customer Support Coordinator

    4 hours ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    Customer Support CoordinatorWe are seeking a highly skilled and customer-focused Customer Support Coordinator to join our team at Gilson. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional...

  • Customer Support Coordinator

    2 hours ago

    Dunstable, Central Bedfordshire, United Kingdom Gilson Full time

    Customer Support CoordinatorWe are seeking a highly skilled and customer-focused Customer Support Coordinator to join our team at Gilson. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional...

  • Customer Support Coordinator

    3 weeks ago

    Dunstable, United Kingdom Gilson Full time

    We are looking for a Customer Support Coordinator to join our team in the UK. If you are interested in applying for this job, please make sure you meet the following requirements as listed below.About the jobOur mission is to consistently deliver excellent customer service to all Gilson customers. As Customer Support Coordinator, you are our customers' daily...

  • Customer Support Coordinator

    3 weeks ago

    Dunstable, United Kingdom Gilson Full time

    We are looking for a Customer Support Coordinator to join our team in the UK. If you are interested in applying for this job, please make sure you meet the following requirements as listed below.About the jobOur mission is to consistently deliver excellent customer service to all Gilson customers. As Customer Support Coordinator, you are our customers' daily...

Customer Care Coordinator

4 months ago

Dunstable, United Kingdom James Stevens Associates Full time

James Stevens Associates are delighted to be working with one of the most commercial charitable Housing Associations in the UK.

With offices based all over London and the surrounding areas (Houghton Regis based) they are keen to appoint a Customer Care Coordinator for their ever growing Customer Service's function (Hybrid Site & remote)

If you're passionate about delivering a gold tier service to customers we would love to hear from you

The organisation are willing to reward the right professional with further sponsorship for further accreditation.
- £27,394 Salary
- Based from Houghton Regis offices
- Hybrid with site visits 1/2 times per week
- Must be able to travel to multiple sites (car driver)
- Someone who is solutions focussed
- Experience of delivering great customer service
- (Construction or Housing experience desirable but not essential)

**Customer Care Coordinator role purpose**:

- To provide a fully comprehensive support service to all new homes residents throughout their defect liability period as part of an effective and customer focused Aftercare service that will aim to maximise customer satisfaction.
- Key results: One of our core priorities across all parts of the business is delivering an excellent experience every time to every customer, internal and external.
- Our values are: deliver on promises; give respect; be accountable; show kindness.
- To play a key role in the Aftercare team providing a fully comprehensive support service to all new home residents, across all tenures, throughout their defect liability period.
- This will include but not limited to - triaging, raising and closing of all defects submitted by internal and external stakeholders. Liaising with contractors to coordinate remedial works, scheduling appointments and ensuring that all customer communications are recorded accurately.
- This role also delivers gold star standard home demonstrations to all residents upon taking occupation of their new homes and continued support throughout their ‘Defect Liability Period’ by working in partnership with your colleagues to effectively communicate defects to the main contractor for resolution.

**Customer Care Coordinator Benefits + more**:

- Generous Annual Leave
- Occupational Sick Pay Scheme
- Employee Assistance Helpline
- Employee Discount Scheme
- End of Year Celebrations
- Flexible Holiday Scheme
- Healthcare Cash Back Plan
- Learning and Development
- Pension and Death in Service - the Social Housing Pension Scheme (SHPS)
- Professional Qualification Sponsorship and Study Leave
- Quarterly Staff Recognition Scheme
- Ride to Work Scheme
- Reimbursed car mileage travel to sites

**Job Types**: Full-time, Permanent

**Salary**: £27,393.00-£27,394.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Bedfordshire, LU5 5UZ

Reference ID: 7567