Academic Services Officer

2 weeks ago


Edinburgh, United Kingdom University of Edinburgh Full time

**Grade UE06: £31,396 - £36,024 per annum (A revised salary range for this grade of £32,982 to £38,205 is planned to take effect from Spring 2024)**

**Edinburgh College of Art (ECA)**

**Full-time: 35 hours per week**

**Fixed-term contract: for 12 months
**The Opportunity**:
Edinburgh College of Art (ECA) has a new fixed term appointment to assist us as we implement new and changing suite of support and services as part of the 2023 introduction of a University wide new model of student support. The role is largely within our Academic Support team which works primarily with a wide range of academic colleagues across ECA. There is some flexibility in the specific tasks/projects that will be your responsibility as this post is one of four Academic Services Officers in the team and specific tasks/projects are reviewed annually.

Underpinning a great staff and student experience you will contribute through a range of project work e.g. we are currently looking at how we streamline processes of course enrolment for our 3000 students; as well as supporting a wider range of regular tasks that underpin the academic journey including assessments and exam boards, timetabling, triaging and responding to academic staff queries, regular staff training etc.

We are a large team and as with other University jobs the year has a number of exceptionally busy periods where we look to the whole team to contribute to ensure a consistently high quality of support to all our service users. We are seeking someone who combines great administrative skills, preferably experience of people/project management and ability to juggle competing demands, with a genuine interest in contributing to the development of our new team as we embed a range of new roles and support.

**Your skills and attributes for success**:

- Excellent interpersonal and communication (written and verbal) skills, ability to positively influence and negotiate with colleagues.
- Also demonstrable ability to gather, analyse and present information, deliver presentations to a wide range of colleagues, academic and administrative.
- Experience of supervising staff, training and developing individuals and team building: demonstrable ability to empower and motivate staff, and to facilitate the implementation of lasting, service improvements
- Ability to analyse and solve problems with an appreciation of possible long-term implications
- Excellent organisation and time management skills to plan and organise administrative activities and events of some complexity.
- Experience of working with and presenting large quantities of data

**Click to view a copy of the full **job description **(opens new browser tab)

**As a valued member of our team you can expect**:

- A competitive salary of £31,396 - £36,024 per annum.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our **staff benefits page **(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits

**Championing equality, diversity and inclusion**

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our **right to work webpages **(opens new browser tab)

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

**Key dates to note**

Interviews will be held **late March.



  • Edinburgh, United Kingdom University of Edinburgh Full time

    **Student Administration & Support Officer / Academic Administration Officer** **Grade UE06 £31,396 to £36,024 per annum (A revised salary range for this grade of £32,982 to £38,205 is planned to take effect from Spring 2024)** **College of Arts, Humanities and Social Sciences** **Fixed term contracts: 12 months** **Full-time: 35 hours per...


  • Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full time

    Fixed term (12 months)/Full time (35 hours per week)The Opportunity:We are looking for an exceptional Academic Policy Officer to join the Academic Services team, to support our work on implementing the University Complaints Handling Procedure. The post is maternity cover and is fixed term for 12 months. Ideally the successful candidate will take up the role...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **Academic Policy Officer (Complaint Handling)** **UE07 (£39,347 - £46,974 per annum)** **Academic Services/Student Experience Services/University Secretary’s Group** **Fixed term (12 months)/Full time (35 hours per week)** **The Opportunity**: The postholder will be part of a small Complaints Handling team within Academic Services. The team respond...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **Grade - UE07 £37,099 - £44,263 per annum (A revised salary range for this grade of £39,347 - £46,974 is planned to take effect from Spring 2024)** **College of Science and Engineering - School of Biological Sciences** **Full Time (35 hours per week)** **Fixed Term (1 year) We are looking for an Academic Support Officer to engage with faculty at our...


  • Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full time

    Full time - 35 hours per weekOpen ended (Permanent)The post holder will be a senior member of the School's professional services team with responsibility for matters related to Undergraduate, Postgraduate Taught, and Postgraduate Research academic and student support services. Providing professional advice and guidance, the post holder will be accountable...


  • Edinburgh, United Kingdom The University of Edinburgh Full time

    Full time - 35 hours per week Open ended (Permanent) The post holder will be a senior member of the School’s professional services team with responsibility for matters related to Undergraduate, Postgraduate Taught, and Postgraduate Research academic and student support services. Providing professional advice and guidance, the post holder will be...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **Grade UE09: £54,949 - £61,823 per annum** **College of Science and Engineering / School of Biological Sciences / Biology Teaching Organisation** **Full-time: 35 hours per week** **Open-ended** We are looking for an exceptional individual to lead the School of Biological Sciences’ academic administration and student support function. With a strong...


  • Edinburgh, United Kingdom Historic Environment Scotland Full time

    **Details**: **Reference number**: - 295087**Salary**: - £21,452 - £22,272- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- Band A**Contract type**: - Permanent**Business area**: - HES - Finance & Corporate Services - Facilities management encompasses multi-disciplinary activities within...


  • Edinburgh, United Kingdom Comhairle nan Eilean Siar Full time

    Advert Customer Service Officer, Faire 37 hours per week, Permanent post £27, to £28, per annum (inclusive of £2, Distant Islands Allowance per annum) The Customer Services Officer - Faire will be part of the Comhairle’s Customer Service Team responsible for providing a high-quality service on behalf of the Comhairle. Officers based at...


  • Edinburgh, United Kingdom Digital Preservation Coalition Full time

    Vacancy for Head of Academic Digital Library at The University of Edinburgh Vacancy for Head of Academic Digital Library at The University of Edinburgh 18 October 2021 Edinburgh Full-Time We are looking for an individual who is ready to deliver exceptional senior management and technical leadership as the new Head of/ Assistant Director for...


  • Edinburgh, United Kingdom JSL Services Ltd Full time

    JSL Services Ltd is looking to recruit new Mobile Security Officer in Edinburgh, East and West Lothian. Duties will include controlling access to the contracts to which we are responsible for, regularly patrolling sites, completing log books & relevant forms, communicating with control room and dealing with the public and client/ JSL site based staff on a...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06 £30,619 - £35,308 Per Annum** **College of Arts Humanities and Social Sciences / School of History, Classics and Archaeology** **Open-ended (Permanent)** **Full time, 35 Hours per week We are looking for a Student Experience Officer to be a key member of the Student Support and Experience Office in the School of History, Classics and Archaeology...

  • Security Officer

    4 weeks ago


    Edinburgh, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    This position requires you to be smart, have excellent communication skills, and ideally come from a customer service or have applicable skills. As the minibus driver you will be working as part of the team who look after the student accommodation. Thisrole requires you to provide shuttle service where the officers drive the students to and from...


  • Edinburgh, United Kingdom Carlisle Support Services Full time

    **Are you interested in becoming a SIA Security Officer?** **Carlisle Support Services are seeking a passionate Trainee Security Officer to join our growing team in Edinburgh (EH5)** **Covering days and nights, inclusive of weekends, on a 4 on 4 off rotation.** **DUTIES** - Meeting and greeting Visitors - Conducting patrolling duties. - Checking Staff and...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **College/School/Department: College of Arts, Humanities & Social Sciences / School of Literatures, Languages & Cultures / Student & Academic Services.** **Contract: Open Ended, Full Time - 35 Hours Per Week** **Salary Grade: UE06 - £30,619 - £35,308** **Number of Posts: 1** An exciting opportunity has arisen for a **Quality Assurance, Enhancement &...


  • Edinburgh, United Kingdom Three Bridges Recruitment Full time

    Three Bridges Recruitment are proud to be working once again with a large law firm in central Edinburgh. This company are a very well-known brand and are looking for an Office Services Manager. This is a new role created to ensure smooth operation of the services team. Private health insurance The role of Office Services Manager will give you the...

  • Office Cargo Agent

    7 days ago


    Edinburgh, United Kingdom Worldwide Flight Services Full time

    Job Title: Office Cargo Agent (Nightshift) Responsible to: Operations Manager Division / Line of Business: Cargo Location: Edinburgh **MAIN JOB OBJECTIVE** The Office Cargo Agent objectives are to ensure we are engaging with our customers, understanding their requirements and meeting all the deadlines. The person must have effective communication skills...


  • Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full time

    Full-time 35 hours per weekOpen-ended: permanent The opportunity:The School of Engineering is looking to recruit a Student Experience Officer to play a key role in the enhancement of the taught student experience. Working in partnership with staff and students, the postholder will plan and deliver activities and events that promote a sense of belonging and...


  • Edinburgh, United Kingdom The University of Edinburgh Full time

    Full-time 35 hours per week Open-ended: permanent  The opportunity: The School of Engineering is looking to recruit a Student Experience Officer to play a key role in the enhancement of the taught student experience. Working in partnership with staff and students, the postholder will plan and deliver activities and events that promote a sense of belonging...

  • Office Cleaner

    4 days ago


    Edinburgh, United Kingdom Caledonian Maintenance Services Full time

    Edinburgh EH4 2HS Job currently available: Monday-Friday 07.00AM-08.00AM Basic cleaning of office areas including toilets and kitchens. Previous experience preferred but not essential. **Job Type**: Part-time 5 hours per week **Salary**: £12.00 per hour Caledonian Maintenance Services Ltd are an equal opportunities employer and abide by the Equality...