Office Cargo Agent

4 weeks ago


Edinburgh, United Kingdom Worldwide Flight Services Full time

Job Title: Office Cargo Agent (Nightshift)

Responsible to: Operations Manager

Division / Line of Business: Cargo

Location: Edinburgh

**MAIN JOB OBJECTIVE**

The Office Cargo Agent objectives are to ensure we are engaging with our customers, understanding their requirements and meeting all the deadlines. The person must have effective communication skills and be able to perform security tasks as required by CAA to aid and assist in the efficient running of a busy cargo operation. Flexibility around working hours is essential to meet with changing airline schedules.

**JOB RESPONSIBILITIES**
- Document and freight reception duties.
- Truck and flight manifesting.
- AWB Rating and completion.
- ULD build up manifesting (ABS2020 In house system).
- ABS functions including manifesting, post flights, full data capture etc.
- Data input to various airlines dedicated computer systems.
- Dangerous goods and AVI checking.
- Import Inventory input and control.
- Discrepancy reporting.
- Resolving service issues for our customers.
- Liaise with our customer airlines and their customers.

**REQUIREMENTS**

**Essential Skills**
- Numerate and literate
- Computer knowledge and literacy
- Ability to work under pressure
- Ability to accept responsibility
- Good communication
- General Air Cargo knowledge
- Strong customer service ethic

**Desirable Knowledge**
- Export/Import Documentation
- Dangerous goods acceptance and handling
- General cargo legislation awareness
- DfT security requirements
- Manual handling and safe practice
- Health & Safety legislation
- AWB rating and completion
- Customs requirements and procedures
- ABS cargo system

**Flexibility**
- Willingness to adapt to shift rotations as per requirement of airline schedules

**OUR VALUES**
- Focus on Customer
- Working proactively with customers (internal or external) to ensure the proper delivery of her/his role’s expectations.
- Integrity
- Communicating with respect and honesty, being aligned on the proper code of conduct and ethics.
- Responsibility
- Being trusted and accountable for her/his actions including the effect on people around, leading by example.
- Safety & Security
- Consider Safety & Security as the number one priority at all times, respecting compliance, rules and regulations.
- Teamwork
- Working as part of a team, enjoying what (s) he does, collaborating with colleagues and relying on their expertise to make a valuable contribution.

**SECURITY RESPONSIBILITIES**
- In any role at WFS, employees are the eyes and ears of the business and must report any security concerns or suspicious behaviour.
- Ensure site access control is protected and no unescorted visitors are on site.
- Ensure the security integrity of cargo is always protected.
- Ensure all security documentation is fully compliant.

**HOW TO APPLY**

**Job Types**: Full-time, Permanent

**Salary**: £30,501.08 per year

**Benefits**:

- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 28/04/2023


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