Cargo Agent

Job Details

Description

Main accountabilities include:

Examines and processes manifests, bills of lading and air waybills to determine work procedures for export cargo. Ensures proper documentation preparation to maintain compliance with airline guidelines, FAA, TSA, CBP and other regulatory agencies. Notifies consignee or representative concerning arrival dates of shipment, customs clearance status and storage charges. Collects payments from customers for freight prior to release. Perform general office duties inclusive of, but not limited to filing, answering telephone(s), mail distribution and composing electronic correspondence (e-mail). Authorizes final approval for cargo release. Prepares billing invoices for charges for both the airline client and customers. Works with government agencies to clear shipments for import. Reports operations problems to management to ensure service standards are consistently met. Meets flights to exchange documents. Recognizes dangerous goods upon receiving. Other duties as assigned.

Safety, Security and Compliance

All employees have a responsibility and duty while at work to:

Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work. Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization. Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons. Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual. Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. Fully understand the company health and safety policy. Attend training courses as may be arranged by the Company.

Qualifications and Experience

Must have high school diploma, GED or equivalent work experience. Must have current driver’s license with no violations over the past 5 years. Certification in dangerous goods awareness/acceptance. Equivalent combination of education and experience. Must be able to speak, read, and write in English proficiently. Must be available and flexible to work variable shifts including weekends and holidays. Work is done primarily outdoors. Must be comfortable working in all weather conditions. Must pass an FBI background check and obtain a custom seal. Must pass driver’s test with the Department of Airports and obtain a driver’s license to drive on Airport Operational Area (AOA). Must be able to lift at least 35 pounds on a continuous basis. Must pass pre-employment medical. Must pass a drug test.

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