Customer Service Officer

2 weeks ago


Edinburgh, United Kingdom Comhairle nan Eilean Siar Full time

Advert

Customer Service Officer, Faire

37 hours per week, Permanent post

£27, to £28, per annum (inclusive of £2, Distant Islands Allowance per annum)

The Customer Services Officer - Faire will be part of the Comhairle’s Customer Service Team responsible for providing a high-quality service on behalf of the Comhairle.

Officers based at Faire provide the community alarm service for members of the community who may require emergency assistance. The Officer will be expected to respond to calls with the minimum of delay, to accurately determine caller’s needs, and where appropriate, to make immediate contact with relatives, identified contact persons, or professional agencies such as the General Practitioners, Police, Fire or Ambulance.

You should have experience of dealing with the public and experience of handling high call volumes. It is essential that you have Standard Grade English and Mathematics (or equivalent).

You will be required to ensure that offices are covered during normal working hours, including working on a rota basis.

Salary for the above post is inclusive of Distant Islands Allowance. Appointment to the post will be on the first point of grade.

Please see attached 'Job Description & Person Specification ' for further information.

Closing Date: Monday 20 May



  • Edinburgh, United Kingdom UK Civil Service Full time

    Job summaryThe Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.��Inclusive and diverse teams are...


  • Edinburgh, United Kingdom AMS Contingent Full time

    We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we actas an extension of our clients' recruitment team and provide professional interim and temporary...


  • Edinburgh, United Kingdom NatWest Full time

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service Officer, Premier Banking - This is...


  • Edinburgh, United Kingdom LinkPoint Resources Ltd Full time

    Reference: - MH CSA 485421- Sector: - Account Manager, Administration, Brand Manager, Digital Marketeer, Events, General & Other, Marketing, Marketing & Business Development, Office Management, Office Support, Other, Other, Receptionist- Salary: - £30,000 Per Annum- Benefits: - Private Medical + Pension + Income Protection + Great Flexible Benefit-...


  • Edinburgh, United Kingdom Meraki Full time

    Excellent hourly rate - paid weekly - 6-month contract - Office based Meraki Talent is working with a well known financial services organisation based in Edinburgh to appoint a Digital Assistant on a 6-month temporary basis. This opportunity is full-time and offers an excellent hourly rate. To be considered for this role you must be able to work on site, in...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Customer Service Advisor Location: Central Edinburgh Hours: 36 hours, Monday - Friday between 0830 - 1700 Start Date: Immediate Duration: Temporary, ongoing Pay rate: £11.81 per hour We are seeking a highly motivated and customer-focused individual to join our public sector client as a Customer Service Advisor. You will be...


  • Edinburgh, United Kingdom UK Civil Service Full time

    Job summaryThe newly created Department for Business and Trade brings together the business focused functions of the former Department for Business, Energy and Industrial Strategy (BEIS) and the Department for International Trade (DIT). Our joint expertise in trade and business provides us with a unique opportunity to unleash the power of UK businesses,...


  • Edinburgh, United Kingdom AJ Connect Full time

    **Job Title**:Customer Services Assistant **Location**: Musselburgh **Contract**: Full-Time, Permanent **Salary**: £20,000 - £22,000 AJ Connect is truly excited to be representing the Massimo Zanetti Beverage Group to appoint a driven and professional customer service assistant, reporting into the office manager. Segafredo Zanetti is a world renowned...

  • Security Officer

    4 weeks ago


    Edinburgh, United Kingdom Scottish Prison Service Full time

    Working as the Security Team Officer you will maintain the security of our SPS Headquarters building, our staff, our visitors and other assets, both within and out with the building. You will be proactive in recognising and responding to all security and First Aid related matters. You will work with all staff and visitors to create and maintain a safe and...


  • Edinburgh, United Kingdom Brook Street Full time

    Have you ever wanted to work within the civil service? Are you customer focused and do you strive for the assurance that their issues and queries are quickly resolved? If the answer is 'Yes', we would love to hear from you. **The Role**: Brook Street are proud to be working in partnership with the Insolvency Service, based in Edinburgh. We are recruiting...


  • Edinburgh, United Kingdom Brook Street Full time

    Have you ever wanted to work within the civil service? Are you customer focused and do you strive for the assurance that their issues and queries are quickly resolved? If the answer is 'Yes', we would love to hear from you. **The Role**: Brook Street are proud to be working in partnership with the Insolvency Service, based in Edinburgh. We are recruiting...


  • Edinburgh, United Kingdom Homes for Students Full time

    Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional customer service to our...


  • Edinburgh, United Kingdom Search Consultancy Full time

    **French Customer Service** **Location -**Modern office in Edinburgh city centre **Pay -**£24,000 **Hours -** 37.5 per week, Monday to Friday, rotational weekends **Start Date -** Monday 30th January Are you fluent in French and looking for an exciting new career opportunity? Exciting opportunity with our market leading Ecommerce client in Edinburgh...


  • Edinburgh, United Kingdom GTC Scotland Full time

    **Role Information** Customer Service Assistant **Role Details** **Job title** Customer Service Assistant **Unit** Delivery **Contract type** Permanent **Grade** 1 **Salary range** £23,064 to £25,626 **Responsible to** Lead Customer and Business Support Officer **Responsible for** Not applicable **Role Purpose** The **Customer Service...


  • Edinburgh, United Kingdom AMS Full time

    This Role is within the a major main street bank - through AMS. This role is based in Edinburgh and as such all normal working days must be carried out in the office. **Working hours: Monday to Friday 9AM-5PM** **Salary £11.42 Hourly** **35 hours weekly** Join us as a Customer Service Advisor - This is an opportunity to make a positive impact to our...


  • Edinburgh, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting Customer Service Agent for Lloyds Banking Group in Edinburgh. **The position**: Reporting to a Team Manager, a Business Banking advisor delivers an excellent customer experience for new to bank customers, supporting our customers through the process of opening their Business Accounts. The Business banking...


  • Edinburgh, United Kingdom Gallus Online Ltd Full time

    **About us** Join Gallus Online and experience a vibrant and bustling atmosphere that embodies our unique company culture. At Gallus, we foster a casual and inclusive environment where innovation and collaboration thrive. We value the diverse perspectives and ideas of our team members and encourage them to take ownership of their work, embracing challenges...

  • Customer Service

    4 weeks ago


    Edinburgh, United Kingdom Boost Promotions Full time

    **Job Title**:Customer Service Assistant **Location**: Edinburgh Are you enthusiastic and looking for an exciting opportunity to kickstart your career in sales? Boost Promotions is currently recruiting for a Customer Service Assistant to join our team in Edinburgh. No prior experience is required, just a positive attitude and a willingness to...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: If you are a natural people person who has excellent communication skills, takes pride in their work, have great attention to detail and already have experience in delivering excellent customer service, then becoming a customer service advisor for one of the UK's largest banks may be the perfect opportunity for you. **Location**: Teviot...

  • Services Assistant

    4 weeks ago


    Edinburgh, United Kingdom Scottish Prison Service Full time

    You will contribute towards the provision of a quality Support Service carrying out a variety of functions covering Registry, Paper keeping, Mail and Courier Services together with administrative support and other ad-hoc services as required. In this Multi-Task role the amount of time spent on each activity will vary on a day-to-day basis and will be...