Customer Service Agents
2 months ago
**Job Description**:
If you are a natural people person who has excellent communication skills, takes pride in their work, have great attention to detail and already have experience in delivering excellent customer service, then becoming a customer service advisor for one of the UK's largest banks may be the perfect opportunity for you.
**Location**: Teviot House, South Gyle, EH12 9ZA
- This is an office-based role with the opportunity to progress to go hybrid once fully trained within the role_
**Hours**: Full time, 35 hours per week - Monday to Friday, 9 am to 5 pm
**Training**: 6 weeks PAID
**Pay rate**:£10.63 per hour
**Contract**:6 month temporary with permanent opportunities available
- High level Business Banking role within our new support team.-
- This process can be over the telephone or over the online digital platform.- You will be first point of contact for all business banking customer enquiries, think bank teller rather than call centre- Liaising with clients to obtain more information if needed.- High level attention to detail.- Escalate higher priority requests and queries to the relevant team, i.e Fraud Team, Anti Money Laundering Team & the Credit Risk Team- Work closely with a variety of stakeholders to manage expectations of the business**Benefits**:
- Full paid training & excellent career development opportunities.- Monthly pay- Generous holidays with 28 days per year- On-site parking available, canteen and Starbucks- Bus stop is a 5/10 min walk, Tram and Train links also available.- Please note this is a full-time position._
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