Customer Retentions Executive

**Job specification** **Role**:Customer Retention Advisor **Team**:Retention Team **Reporting to**:Retentions Operations Manager **Location**:Norwich - Monday to Friday (9am-5pm) **Salary**:£26,000 per annum - with OTE of £35,000+ **Benefits**:Pension, Health Plan, 5 weeks’ holiday (excluding Bank Holidays), your birthday day off and 8 paid Bank...

**About the company.** We are a market-leading fintech company that supports over 30,000 businesses across 71 countries and works within the payments and point of sale (POS) space. Our mission is to make commerce accessible for everyone. After such successful development, we are expanding our customer service department to support a growing customer...

**Location**: Norwich, Norfolk. **Role title**: Customer Retention Agent **Salary**: £23,975 plus bonuses. **Hours**: Monday - Friday, 8:45am - 5:45pm. **About the company.** After such successful development, this company is expanding its customer service department to support a growing customer base. With an inclusive culture, this company supports...

**About the company.** We are a market-leading fintech company that supports over 30,000 businesses across 71 countries and works within the payments and point of sale (POS) space. Our mission is to make commerce accessible for everyone. After such successful development, we are expanding our customer service department to support a growing customer...

Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation? R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Customer Retention Advisor. This is a key role with a focus on retaining customers at the cancel/renewal stage, handling...

Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation? R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Customer Retention Advisor. This is a key role with a focus on retaining customers at the cancel/renewal stage, handling...

Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation? R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Customer Retention Advisor. This is a key role with a focus on retaining customers at the cancel/renewal stage, handling...

**About the package.** **Salary**:£23,795 + monthly commission. Scaling salary scheme to increase your pay every three months you hit target! **About the company.** We are a market-leading fintech company that supports over 30,000 businesses across 71 countries and works within the payments and point of sale (POS) space. Our mission is to make commerce...

**The Forum Trust - Chief Executive Officer Opportunity** Pure Executive is proud to be working in exclusive partnership with The Forum Trust to appoint their next Chief Executive Officer. The Forum is a unique space in Norwich City centre, built for the benefit of the public across the East of England. It was established with a 125-year purpose as a...

Pivotal is a renowned digital marketing agency specialising in providing innovative and effective marketing solutions for businesses worldwide. We focus on driving results and exceeding client expectations, and we are committed to delivering exceptional strategies and outstanding service. Our team of dedicated professionals is passionate about staying ahead...

About Us:About the role: Take ownership of personal cancellation queue, Effective management of all cancelled customers and outbound activity Maintaining a high volume of outbound activity to build relationships with the customer base and understand our customers needs. Develop meaningful customer relationships to support business growth Deliver against KPIs...

**About Us**: **About the role**: - Take ownership of personal cancellation queue, - Effective management of all cancelled customers and outbound activity - Maintaining a high volume of outbound activity to build relationships with the customer base and understand our customers needs. - Develop meaningful customer relationships to support business growth -...

**Location**:Norwich **Role title**: Retention Team Leader **Salary**: £30,000 - £35,000 DOE | Commission plus bonus **Hours**:Monday - Friday | 9am - 6pm | occasional weekends **About the Company.** Welcome to Epos Now - we're a leading fintech business, with a mission to help small businesses grow and thrive using our cloud-based software. We are...

Adobe Execution Executive Location: Norwich Salary : Circa £30k We are looking for an CRM (Customer Relationship Management) system user, who has experience of building, quality checking and deploying marketing campaigns, to undertake the position of Adobe Execution Executive. Prior knowledge of Adobe Campaign is essential and someone with a data...

Job specification Reporting To: Customer Operations Manager Department: Customer Operations - Norwich office Contract: Full-time, Permanent (Mon-Fri 9am - 5pm) Location: Norwich **Salary**: £24,000 - £26,000 annum basic Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym...

About Our Client An SME technology business who has a great opportunity for a proven leader to help them in growing the business. Job Description As the Managing Director, you will:Provide visionary leadership to guide the company towards achieving its objectives Develop and execute the company's strategic plan, which includes growth objectives, client...

About Our Client An SME technology business who has a great opportunity for a proven leader to help them in growing the business. Job Description As the Managing Director, you will:Provide visionary leadership to guide the company towards achieving its objectives Develop and execute the company's strategic plan, which includes growth objectives, client...

In this Account Executive role, you will inherit a significant book of business, which you will service and look to develop, but your first priority will be retention.This is a book with clients whose premiums range up to £100k and is not trade specific, giving you a great mix of Clients.Also they have an excellent reward package to recognise successful...

**Customer Complaints Agent** **Location: Norwich** **Salary: £26,000** Epos Now exists to add value to the lives and businesses of our customers. We are the leader in cloud POS systems, helping over 30,000 businesses grow. We possess a market leading product and an award-winning brand. And being in a period of hyper growth, there has never been a more...

**Role Title: Customer Experience Executive** **Division: Banner Customer Experience Team - Wider Public Sector / Central Government / Healthcare** **Reports To: Customer Experience Manager** **Based: Norwich** Role Specification **Role Objective**: The Customer Experience Executive will maintain and expand relationships within a portfolio of customers...