Customer Retention Advisor

**Job specification** **Role**:Customer Retention Advisor **Team**:Retention Team **Reporting to**:Retentions Operations Manager **Location**:Norwich - Monday to Friday (9am-5pm) **Salary**:£26,000 per annum - with OTE of £35,000+ **Benefits**:Pension, Health Plan, 5 weeks’ holiday (excluding Bank Holidays), your birthday day off and 8 paid Bank...

Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation? R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Customer Retention Advisor. This is a key role with a focus on retaining customers at the cancel/renewal stage, handling...

Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation? R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Customer Retention Advisor. This is a key role with a focus on retaining customers at the cancel/renewal stage, handling...

**Location**: Norwich, Norfolk. **Role title**: Customer Retention Agent **Salary**: £23,975 plus bonuses. **Hours**: Monday - Friday, 8:45am - 5:45pm. **About the company.** After such successful development, this company is expanding its customer service department to support a growing customer base. With an inclusive culture, this company supports...

**About the company.** We are a market-leading fintech company that supports over 30,000 businesses across 71 countries and works within the payments and point of sale (POS) space. Our mission is to make commerce accessible for everyone. After such successful development, we are expanding our customer service department to support a growing customer...

**Exceptional Customer Services Advisor Needed - Innovative and Expanding Co. - Dereham - up to £26k + bonuses** Carousel is the proud recruitment partner of an innovative company that is rapidly expanding across the UK and is looking to hire a **Customer Services Advisor **to join their successful Customer Service team. **What’s on offer?** The salary...

**About the company.** We are a market-leading fintech company that supports over 30,000 businesses across 71 countries and works within the payments and point of sale (POS) space. Our mission is to make commerce accessible for everyone. After such successful development, we are expanding our customer service department to support a growing customer...

Job specification Reporting To: Customer Operations Manager Department: Customer Operations - Norwich office Contract: Full-time, Permanent (Mon-Fri 9am - 5pm) Location: Norwich **Salary**: £24,000 - £26,000 annum basic Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym...

**About the package.** **Salary**:£23,795 + monthly commission. Scaling salary scheme to increase your pay every three months you hit target! **About the company.** We are a market-leading fintech company that supports over 30,000 businesses across 71 countries and works within the payments and point of sale (POS) space. Our mission is to make commerce...

**Customer Complaints Agent** **Location: Norwich** **Salary: £26,000** Epos Now exists to add value to the lives and businesses of our customers. We are the leader in cloud POS systems, helping over 30,000 businesses grow. We possess a market leading product and an award-winning brand. And being in a period of hyper growth, there has never been a more...

About Us:About the role: Take ownership of personal cancellation queue, Effective management of all cancelled customers and outbound activity Maintaining a high volume of outbound activity to build relationships with the customer base and understand our customers needs. Develop meaningful customer relationships to support business growth Deliver against KPIs...

**ABOUT YOU**: **You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs. Ideally you would have some experience in a customer facing role and a good general standard of education, **but we believe that with the right core values and training that you could thrive in this role ! **THE ROLE**: **The heart...

**About Us**: **About the role**: - Take ownership of personal cancellation queue, - Effective management of all cancelled customers and outbound activity - Maintaining a high volume of outbound activity to build relationships with the customer base and understand our customers needs. - Develop meaningful customer relationships to support business growth -...

We are currently recruiting a Service Advisor for our Norwich branch to advise customers in relation to their vehicles' service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner.The Service Advisor will keep customers up to date on the status of work being carried out, pricing any additional requirements...

Pivotal is a renowned digital marketing agency specialising in providing innovative and effective marketing solutions for businesses worldwide. We focus on driving results and exceeding client expectations, and we are committed to delivering exceptional strategies and outstanding service. Our team of dedicated professionals is passionate about staying ahead...

We are currently recruiting a Customer Advisor to join our successful team in Norwich. You will be responsible for dealing with both inbound and outbound calls, including booking customer MOT’s, Services and Vehicle Health Check follow-ups across the Thurlow Nunn Group in accordance with service department lead times. Reporting to the Customer Contact...

Due to expansion, my client is urgently seeking a Customer Service/Retention Advisor to work in their offices in Bowthorpe. The role is dealing with inbound and outbound (warm) calls and gaining raport with their clients.My client is seeking someone with a confident, warm and friendly telephone manner, who enjoys talking to people and working within a team...

**About the role** **B&Q Norwich** **Customer Advisor - Building department** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

**About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Boundary Road** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

**About the role** **Customer Advisor** **Part time -25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Boundary road WH** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...