Medical Receptionist
3 weeks ago
Main duties of the job
Brief overview:
Meet and greet patients providing a friendly and helpful welcome.
Respond to patients’ questions, queries
Take accurate messages
Action incoming tasks to the Reception Workgroup
Action incoming communication
Make appointments and home visits
Handle requests for emergency appointments and consultations.
Process requests for repeat prescriptions
Register patients.
Promote and register patients for access to online services.
Filing
Input patient data to the practice computer system.
Appointment reminders
Patient Surveys
Administrative support to other members of the team
Open and close the practice at the start and end of the day.
Receive samples from patients
Co-ordinate with the Doctors, cremation forms and death certificates.
Ensure consulting rooms are tidy and well stocked
Ensure the reception and waiting areas are tidy.
Ensure hand-over of any unresolved or urgent matters,
Providing holiday and sickness relief for colleagues.
Provide support and guidance to new staff during their induction
Processing and data input of New Patient Questionnaires
Note Tidying/summarising
Any other duties appropriate to role
**Job Types**: Part-time, Permanent
**Salary**: £9.50 per hour
Schedule:
- Day shift
COVID-19 considerations:
All patients are required to wear a mask when attending the practice. Infection control measures are in place.
Work Location: One location
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