Delivery Business Manager

3 weeks ago


Canary Wharf, United Kingdom NHS Property Services Ltd Full time

NHS Property Services have a fantastic opportunity for a National Delivery Business Manager. The location is flexible. The role attracts a salary of £43,000 - £51,000, Car Allowance, Bonus & 27 Days Holiday.

The role of the National Delivery Business Manager is to provide business management support to the 'Delivery' function. To monitor performance of the Delivery function and support them in selecting the optimal route to improve performance and deliver ourcorporate strategy.

Delivery Business Managers are expected to have a good understanding of their functional area and how it connects with other parts of the business. They collaborate with other teams to deliver positive outcomes for internal and external customers and arefocused on continuous improvement.

Managers may be invited to contribute to working groups or other forums to improve the business. Future senior managers may be identified and developed from this group.

Managers frequently share the same professional and technical backgrounds as their teams, and their role is to use their professional and technical backgrounds to deliver in line with targets and performance standards.

Their remit includes:

- Communicating key messages to team members and wider business colleagues about work plans and priorities, cascading organisational information to keep them connected to what is happening in the wider business
- Contributing to the development of local strategies and plans
- Role modelling the values and behaviours and setting the cultural tone of the team
- Engaging and collaborating with other managers across the business
- Embracing and embedding change and other organisational initiatives
- Tackling inefficiencies and driving continuous improvement
- Embracing, adopting, and embedding technology to enable business outcomes

**Key Responsibilities**
- Support business planning, performance monitoring, management and reporting of delivery business and financial activities and overall objectives.
- Monitor and drive performance of the individual objectives within the Delivery scorecard and agree corrective action plans where necessary.
- Identify, analyse, and interpret trends or patterns in data sets.
- Translate business issues into actionable insights.
- Co-ordinate business management activities within the Delivery function.
- Collaborate with colleagues to ensure national consistency and best practice.
- Identify and drive continuous improvement opportunities.
- Prepare robust and accurate reports across the Delivery function, to provide insightful analysis and reporting of performance progress to the Delivery management team.
- Support management of any relevant business projects, timetables, and processes.
- Ensure good practice is applied across key processes within the Delivery function.
- Ensure the business performance activity supports the delivery of the strategic business plan.
- Work with other functions to support the Delivery function with assessing performance and developing and monitoring corrective actions.
- Draft presentations, Committee papers and business cases.
- First response to Director level customer complaints.
- Liaise with customers where required.
- Embed Business Management function.
- Deliver improvement to service and cost saving initiatives.



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