Investor Client Management

2 weeks ago


Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
This is exciting opportunity for career growth for experienced individuals in managing strategic relationships

As an Investor Client Management - Operations Relationship Manager in Investor Client Management (ICM) team, you will be responsible for building relationships with specific clients and identifying support, growth, and partnership opportunities to help deliver the firm to the clients in line with ICM’s and Markets Operations’ strategic objectives.

Investor Client Management (ICM) primarily operates across Markets, Prime Financial Services, Securities Services, and other businesses at J.P. Morgan. It is responsible for managing the firm’s strategic relationships with priority clients, including asset managers, hedge funds, insurers, and public sector entities. Markets Operations provides operational support and controls management across all asset classes including equities, fixed income, currencies, and commodities. Investor Client Management - Operations Relationship Management (ICM ORM) is a collaboration between Investor Client Management and Markets Operations, with teams in APAC, EMEA and the Americas.

ICM ORM’s aim is to inform and connect clients to the firm across the pre and post trade space by providing internal and external intelligence on expected client activities and requirements driven by market structure and regulatory changes. Additionally, it develops end-to-end solutions for cross-product client requirements to drive new business opportunities.

**Job responsibilities**
- Develops senior client relationships including COOs and heads of Operations, Legal, Risk, Counterparty Management, Regulatory Governance etc.
- Focuses on contacts to help support pre-trade opportunities, regulatory impact, execution led market solutions and the strategic operations agenda
- Connects and partner with Investor Client Management Senior Relationship Managers and Sales leads to identify potential business opportunities and understand strategic goals and direction
- Builds and maintains a detailed knowledge of client structure, fund ranges and strategic requirements, and proactively engage in strategies and initiatives to improve client service levels, enable business efficiencies, and drive transformation across the operations space
- Collaborates with internal teams including Legal, Credit Risk Management and Transition Management to assist in delivering new fund setups and trading frameworks
- Facilitates and drive resolution of strategic client issues
- Partners with Operations to ensure end-to-end connectivity, service delivery and support for clients across the firm and transactional lifecycle, with focus on accountability, action, and outcomes to ensure solutions meet client needs while aligning business deliverables to the firm's mission and goals
- Keeps abreast of strategic industry developments, regulatory changes, vendor solutions and technology opportunities, and support clients with both market intelligence and adoption activities

**Required qualifications, capabilities, and skills**
- Experience in financial services including pre and post trade activities with sound understanding of financial markets, including the regulatory landscape and investment management industry
- Strong client service mindset with a proven track record of dealing directly with clients at all levels of seniority and ability to drive consensus amongst stakeholders through collaboration and influence
- Excellent interpersonal skills, comfortable working and partnering with senior client and business interaction
- Self-starter with capability of working as part of a diverse global team, efficiency at multi-tasking and ability to work under pressure to deliver multiple business demands on-time, to a high standard
- Good understanding of cash and derivative product sets, with an interest in regulatory change, technology advances, operational excellence, and financial markets developments
- Flexibility for domestic and international travel

**Preferred qualifications, capabilities, and skills**
- Knowledge of bi-lateral execution trade workflow and, prime brokerage and clearing operational support requirements
- Creative thinker and problem solver with strong written and verbal communication skills
- Bachelor’s degree

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not



  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking to grow your career in Investment Middle Office Services? Then join our team! As a Client Service Associate in the Asset Servicing team, you will act as interface directly between the client and the wider corporate actions and income functional teams, providing query/issue resolution and enabling the smooth processing of...

  • Digital Markets

    1 week ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Become a part of our forward-thinking front office team as a Technical Client Service Specialist, where excellence drives our approach. Job summary The support will involve both technical and business-related issues, so you will be expected to work and communicate effectively with both technical resources (DBA, developers) as well as...


  • Canary Wharf, United Kingdom ONE PROPERTY RECRUITMENT LTD Full time

    One Property Recruitment have been instructed on the search for a Property Admin based in Canary Wharf. I am working with a Leasehold Property Managing Agent. Here, you will gain a superb opportunity to work for a company who possess a great reputation within the property sector. This company are requiring a Property Administrator to enter and provide...


  • Canary Wharf, United Kingdom BABB Full time

    **About us**: We’re an FCA-registered company based in the UK that aims to be the World Bank for the microeconomy by delivering accessible, secure, and affordable financial services to the unbanked, underbanked, and anyone who wants to have control of his money. BABBstands for 'Bank Account Based Blockchain’ and we operate in 60+ countries via a mobile...

  • Data Management

    7 days ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Grab this amazing opportunity to join a team focused on delivering business impact through transformation of Data Quality management. As a Data Management Senior Associate in the Data Quality (DQ) Markets team, you will collaborate & build strong partnerships with Business stakeholders & Technology teams to support data quality efforts....


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** We are looking for a proactive, organised and results focused Project Coordinator/Junior Project Manager, used to working in an agile environment with a willingness to learn and develop their skills. The current team work on both internal and Regulatory focused programs, attention to detail, planning and strong communication skills are...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** As a Receptionist and Meeting & Events Coordinator you will report to the Planning & Production Manager as part of a diverse and talented Client and Conference Centre team. You will work in a professional, flexible and proactive manner to ensure clients’ needs are identified and all details are communicated to our vendor partners and...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Introduction** You are customer focused, dynamic, and enjoy building relationships with and providing financial solutions to your clients. **Job Summary** As a Supply Chain Finance Associate within our Trade and Working Capital team, you will be instrumental in supporting the EMEA Supply Chain Finance business. You will support...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** As a EMEA Currencies and Emerging Markets Product Controller within the product control team you will provide support to the financial controllers and trading desks to ensure that the P&L, balance sheet, and month end close procedures are done correctly and accurately. **Duties and Responsibilities**: - Assist with daily P&L...

  • Investment Banking

    5 days ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This is an exciting opportunity for someone who is highly motivated to work in a dynamic team and to contribute to our Investment Banking business. The J.P. Morgan EMEA Real Estate, Lodging and Gaming IB business is a leading EMEA franchise in terms of number of clients, transaction activity and revenue market share and is looking for a...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** We are looking for a Vice President to join the Technology, Media, Telecoms (TMT) Credit Risk team within Wholesale Credit Risk EMEA, with a primary focus on venture capital and private equity backed clients in the Innovation Economy. You will work closely with business partners across the region including Coverage (Client, Sponsor and...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** You are a strategic thinker, passionate about designing and building creative solutions on the Anaplan platform with a proven track record for successful delivery. As an Anaplan Solution Architect Associate in Transformation & Innovation team you will spend your time solving complex problems at the intersection of two dynamic industries:...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Push the limits of what’s possible with us as an experienced member of our Software Engineering team. As an Experienced Software Engineer at JPMorgan Chase within the Global Technology team, you serve as member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way....


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you willing to learn new skills and expand your knowledge? This offer might be a perfect fit for you. As a Global Security Operations Centre Specialist in Global Security Operations Centre (GSOC) team, you will maintain regional situational awareness, gather and communicate information relating to events, incidents and crisis that...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** As a Latin America Investment & Corporate Banking - P&A Associate within the Financial Planning and Analysis teams, you will be responsible for supporting the production and delivery of key financial metrics including revenues, expenses, and headcount. You will be expected to deliver accurate and timely value-added financial reporting and...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** An exciting opportunity has opened to support the Equity Derivatives Group Index Exotics Trading Desk in London! As an Equity Index Exotics - Trading Services Associate in Equity Derivatives Group Index Exotics team, you'll be responsible for the completion of daily procedures, controls and providing operational support for five desks...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The position is based in the product advisory tax team of the wider Europe, Middle East, and Africa (EMEA) Corporate Tax department, which is largely based in London. The team comprises a diverse mix of international qualified professionals, and this position seeks to complement the team. The team advises on tax risks in business...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Responsibilities**: - Partner with 1LOD product owners to support new customer acquisition and existing customer profitable growth; including pre-approval with affiliate partners, and usage of new data, such as Open Banking, Internal Chase relationship data, bureau data, to drive incremental approvals - Understand cross functional...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the centre - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration,...

  • Applied Ai Ml Lead

    1 week ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Job responsibilities** - Spearhead the execution of AI solutions to address complex issues in Securities Services Operations. - Construct robust, scalable, and reusable AI functionalities. - Work in tandem with software engineering teams to create and implement Machine Learning services that can be incorporated into key systems. -...