Care Coordinator
6 months ago
**Care Coordinator**:
Health and Social care qualifications (NVQ 2/3 or above)
- not essential as we can put you on a training programme.
Valid driving licence with access to a car
Be computer literate and have good office skills
Have excellent customer service skills
Have an empathetic and a caring nature
Be organised and can work calmly under pressure
Have experience of working in various healthcare settings.
Be a people person with good communication skills.
Be a team player.
Support with other tasks required to meet the needs of the business
Conduct care plans and support plans
**Responsible for**:
- Allocation of employees to client visits using effective rostering, ensuring continuity of care and considering locations, skills required.
- Communicating regularly with employees, providing guidance and resolving queries in a timely manner.
- Maintaining telephone contact with clients and employees.
- Ensure telephone calls are answered in a timely, polite and professional manner.
- Ensure all paperwork is completed and entered onto relevant systems.
- Support with the delivery of the on-call rota, dependent on the needs of the business. This will include being the designated contact for the out of hours teams during evening/weekends and supporting all aspects of care delivery.
- Support the field team covering client visits to support the business needs when required.
- Be the 1st line of support for employees and client with care related enquiries.
- Ensure compliance is met within the office and the care calls.
- Assist and support the Registered Manager
- Maintain integrity when dealing with confidential matters.
- Work as part of a team that revolves around person-centred care and support.
TOGETHER WE CARE LTD is an Equal Opportunity Employer and is committed to providing equal employment opportunities without regard to race, ethnicity, colour, religion, sex, age, national origin, disability or veteran status. All qualified applicants will receive consideration for employment without regard to race, religion, colour, sex, age, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics.
**Salary**: £12.00-£12.50 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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