Outpatient Administrator

4 weeks ago

Stevenage, United Kingdom Hertfordshire Partnership NHS Foundation Trust Full time

An opportunity has arisen for a full time, well organised and enthusiastic individual to join the reception team at Saffron Ground, Community Adult Mental Health Team.

Now is a great time to join HPFT which has been rated 'Outstanding' CQC and also recently awarded 'Mental Health Trust of the Year'.

In return we offer structured supervision, access to a wide range of training and career development as part of your own personal growth and support plan.

The post holder will welcome visitors to the unit, take first line telephone calls, and maintain a positive, professional and welcoming approach.

This busy full-time role is varied and duties will include managing the outpatient clinics, including managing the doctor's diaries. A good working knowledge of Microsoft Office is required along with the ability to work under pressure to tight deadlines.

To be successful you will need excellent interpersonal skills, the ability to communicate well both written and verbal, as well as working effectively as part of a larger team.

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
**Our Trust values are**:
Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it

**Tasks will include, but not be limited to**:
- Working as part of a Team and to be responsible for the administration of
outpatient clinics, liaising with service users and professional staff on an ongoing basis.

Responsible for managing outpatient appointments on the Electronic Patient Records (Paris) as per the Booking & Choice Policy; Inputting all relevant data; registering of patient details and continuous updating of patient records, booking all new and follow up clinic appointments and liaising closely with the team secretaries.

Maintaining a small switchboard and transferring calls throughout the unit; dealing with visitors to the Unit; distributing incoming mail and managing the outgoing mail; logging faults with Estates and ensuring that the reception area is kept tidy and a safe environment for all visitors.

  • Administration Advisor

    3 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Administration Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Our Values are **I **nclude, **R **espect and **I **mprove. It is important that you understand and refer to our values during your recruitment process and beyond! If you're looking for a...

  • Administration Advisor

    2 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Administration Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond! If you’re looking for a fast-paced, varied role...

  • Administration Advisor

    2 weeks ago

    Stevenage, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for an Administration Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.If you're looking for a fast-paced, varied role and enjoy a customer-care type position, this will be an exciting job for you.Our clerks are trained to support a patient's pathway through...

  • Administration Advisor

    7 days ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for an Administration Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. If you’re looking for a fast-paced, varied role and enjoy a customer-care type position, this will be an exciting job for you. Our clerks are trained to support a patient’s pathway through...

  • Administration Advisor

    1 week ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for an Administration Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. If you’re looking for a fast-paced, varied role and enjoy a customer-care type position, this will be an exciting job for you. We have a variety of posts available, working up to 37.5 hours per...

  • Administration Advisor

    3 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for an Administration Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. If you’re looking for a fast-paced, varied role and enjoy a customer-care type position, this will be an exciting job for you. Our clerks are trained to support a patient’s pathway through...

  • Administration Advisor

    2 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for an Administration Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. If you’re looking for a fast-paced, varied role and enjoy a customer-care type position, this will be an exciting job for you. Our clerks are trained to support a patient’s pathway through...

  • Administration Advisor

    2 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for an Administration Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. If you’re looking for a fast-paced, varied role and enjoy a customer-care type position, this will be an exciting job for you. Our clerks are trained to support a patient’s pathway through...

  • Administration Advisor- Elderly Care

    2 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Administration Advisor - Elderly Care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will be working with all members of the Elderly Care team which includes the Divisional Managers, Elderly Care Nurses, Secretaries, and Elderly Care & Frailty Consultants...

  • Trainee Administration Supervisor

    2 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    Job overviewWe are recruiting for a Trainee Training Administration Supervisor - Patient Contact Centre who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. If you’re looking for an exciting development opportunity in a fast-paced, varied role and want to develop your skills for leading a...

  • Administration Advisor- Elderly Care

    2 weeks ago

    Stevenage, United Kingdom East and North Herts NHS Trust Full time

    Job summary We are recruiting for a Administration Advisor- Elderly Care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will be working with all members of the Elderly Care team which includes the Divisional Managers, Elderly Care Nurses, Secretaries, and Elderly Care & Frailty...

  • Administration Assistant

    4 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Administration Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Respiratory Team are looking for a confident, enthusiastic administrator to join our team. On occasions you will sit front of house meeting and greeting patients and relatives as they...

  • Administration Assistant

    3 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Administration Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Respiratory Team are looking for a confident, enthusiastic administrator to join our team. On occasions you will sit front of house meeting and greeting patients and relatives as they...

  • Administration Advisor- Elderly Care

    2 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    Job overviewWe are recruiting for a Administration Advisor- Elderly Care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will be working with all members of the Elderly Care team which includes the Divisional Managers, Elderly Care Nurses, Secretaries, and Elderly Care & Frailty...

  • Acute Dietitian

    3 months ago

    Stevenage, United Kingdom Hertfordshire Community NHS Trust Full time

    The Nutrition and Dietetic Service at Lister Hospital have an exciting opportunity for a dietitian to join their acute team. Within this role, you will be providing dietetic care for the inpatient service in areas such as care of the elderly, surgical, oncology and general medicine as well as outpatient clinics within East and North Hertfordshire....

  • Maternity Pelvic Health Support Worker

    4 weeks ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    Job overviewWe are recruiting for a fixed term or secondment Maternity Pelvic Health Support Worker & Administration Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.East and North Hertfordshire NHS Trust Maternity department have begun offering a Perinatal Pelvic Health Service to...

  • Administrator

    2 weeks ago

    Stevenage, Hertfordshire, United Kingdom NHS Professionals Full time

    Job Title:AdministratorTrust Location:East and North Hertfordshire NHS TrustWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, East and North Hertfordshire NHS Trust is the place for you.About the TrustEast and North Hertfordshire NHS Trust provide services to the local community to around...

  • Maternity Pelvic Health Support Worker

    4 weeks ago

    Stevenage, United Kingdom East and North Herts NHS Trust Full time

    Job summary We are recruiting for a fixed term or secondment Maternity Pelvic Health Support Worker & Administration Assistantwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. East and North Hertfordshire NHS Trust Maternity department have begun offering a Perinatal Pelvic Health...

  • Administrator

    2 weeks ago

    Stevenage, Hertfordshire, United Kingdom NHS Professionals Full time

    Job Title:AdministratorTrust Location:East and North Hertfordshire NHS TrustWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, East and North Hertfordshire NHS Trust is the place for you.About the TrustEast and North Hertfordshire NHS Trust provide services to the local community to around...

  • Receptionist/admin Support

    2 months ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Receptionist/Admin Support who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. An exciting opportunity has arisen for a motivated and dynamic individual to join our administrative team within the Cardiology Department at Lister Hospital for a period of maternity leave...