Maternity Pelvic Health Support Worker

4 weeks ago

Stevenage, United Kingdom East and North Herts NHS Trust Full time

Job summary

We are recruiting for a fixed term or secondment Maternity Pelvic Health Support Worker & Administration Assistantwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

East and North Hertfordshire NHS Trust Maternity department have begun offering a Perinatal Pelvic Health Service to support a national drive to improve the care of 'mild to moderate' pelvic floor dysfunction throughout the perinatal period.

All patients who book in their pregnancy journey at East and North Hertfordshire NHS Trust will be asked about their pelvic health. Patients who disclose pelvic floor weakness leading to urinary or faecal incontinence will be offered enhanced support to manage and improve their pelvic floor function through referral to the specialist pelvic health service.

The Maternity Pelvic Health Support Worker will work closely with the Specialist Perinatal Pelvic Health Midwife and Physiotherapist, to deliver and continually develop the pelvic health service and provide administrative support to the team in the management of referrals, appointments and data collection.

Our Values are I nclude, R espect and I mprove. It is important that you understand and refer to our values during your recruitment process and beyond

Main duties of the job

Working in an outpatient setting, you will assist patients to complete their treatment, teaching and progressing when necessary, individually and in groups, and to prepare the environment and equipment. This may include exercise classes for patients.

Support the day to day running of the maternity perinatal pelvic health service to ensure safe, well organised and evidenced based care is offered routinely to patients following referrals throughout the perinatal period, that may be as a self-referral or from health care professionals.

Work enthusiastically as a member of the maternity team, under the guidance of the pelvic healthspecialist midwife and physiotherapist, to ensure women and their families are at the centre of care and consideration to the needs of women and treat with dignity and respect at all times.

Work under the supervision of qualified physiotherapy and specialist midwifery staff and undertake avariety of tasks (clinical and non-clinical). To support the delivery of pelvic health treatments topatients within an outpatient setting, of which some tasks will be unsupervised.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications / Training

Essential

NVQ Level 3 or equivalent in Health and Social Care

Desirable

Relevant health-related studies or equivalent experience in community settings

Previous Experience

Essential

Experience of working in a health promotion/healthcare setting Ability to work independently and as part of a team

Desirable

Previous admin post held demonstrating effective administrative processes Working with pregnant/perinatal patients

Skills

Essential

An awareness of the administrative role within health care settings Understand the role of Specialist continence midwife and/or physiotherapy Ability to prioritise workload, co-ordinate own work Good written communication skills Competent computer skills

Desirable

Use of clinical application and Trust specific Electronic Patient Record systems Data base and audit skills Know how to find out about local services and how to support people to use them

Other requirements

Essential

Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Flexible approach to working hours and practices

Desirable

Ability to travel within the locality to meet the needs of the service

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