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Sales Support Administrator

4 months ago

Didcot, United Kingdom Signs Express Full time

**Sales Support Administrator**

**Salary**: Full Time Equivalent £24,000 per annum pro rata

Due to continued growth, we are looking to fill a new front of house position in our sign making and production centre based in Didcot.

Signs Express provides a wide range of signs and graphics to businesses. Previous sign industry experience is not essential however, knowledge of print or similar industries is an advantage.

**Description**:This role is primarily responsible for being first point of contact for all customers contacting Signs Express Oxford & Signs Express Abingdon & Didcot.

Working closely with the sales manager responsibilities include:

- Logging all activities on our database. (full training given)
- Processing & sending out some quotes through computerised quotation system. (full training given).
- Supporting & progressing marketing initiatives including eshots, mailshots & ad-hoc campaigns.
- Supporting the sales process including quote follow-ups and routine customer contacts including requesting Google reviews.

**Successful applicants will possess the following attributes**:

- 2 Years plus in a customer service role
- Good, confident telephone manner
- Excellent writing skills
- Good working understanding knowledge of Microsoft office Excel, Word, Outlook
- An understanding of customer service
- Self-motivated
- Organised with great attention to detail
- Reliable and flexible attitude to work as required in the business.

**Salary**: Full Time Equivalent £24,000 per annum pro rata

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Flexitime
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Didcot: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person