Receptionist/administration Assistant

1 month ago

SouthendonSea, United Kingdom Essex Partnership University NHS Foundation Trust Full time

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include making and taking patient telephone calls.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

You will be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner, receive and deal with telephone enquiries and responding appropriately to callers including high risk and vulnerable clients and carers.

You will also need to maintain strict confidentiality at all times.

You will need to record accurate messages and follow them up appropriately in accordance to department guidelines.

You will deal, face to face, with patients and families seeking further help/information and need to be aware of the needs of the clients.

You will exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
Season Ticket Loans

NHS discounts for staff

Excellent Training facilities and opportunities

Buying and Selling annual leave scheme

The opportunity to work bank shifts and expand knowledge and experience in other areas

Salary Sacrifice schemes including lease cars and Cycle to Work

Day One Flexible Employer

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Please see job description and person specification attached.

**Main Duties**:
You will be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner, receive and deal with telephone enquiries and responding appropriately to callers including high risk and vulnerable clients and carers.

You will also need to maintain strict confidentiality at all times.

You will need to record accurate messages and follow them up appropriately in accordance to department guidelines.

You will deal, face to face, with patients and families seeking further help/information and need to be aware of the needs of the clients.

You will exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.

  • Gp Receptionist/administrator

    4 weeks ago

    Southend-on-Sea, United Kingdom Central Surgery Full time

    Part-time receptionist/ administrator required for GP practice in Southend - on-Sea to work 25 hours per week. Shifts will be Monday - Friday either 8am to 1pm or 1.30pm to 6.30pm on a rotational basis, with a mix of mornings and afternoons. You will work as part of a busy team providing administrative and reception support to the general smooth running of...

  • Receptionist/Administrator

    6 days ago

    Southend-on-Sea, United Kingdom Pertemps TM Full time

    Join Our Elite Team of On-Call Receptionists/Administrators in Central London!Are you a professional with a positive attitude, looking to make a real impact while enjoying flexible hours? If so, we want you to be a part of our exclusive team!Position: On-Call Receptionist/AdministratorLocation: Central LondonHourly Rate: £12-£13 per hourWhy Choose...

  • Receptionist / Administrator (Part-time)

    4 weeks ago

    Southend-on-Sea, United Kingdom Primary Care Careers Full time

    **About the Role**: Scott Park Surgery is looking to recruit a receptionist/administrator to work as follows: Monday 12.30 - 16.30 Tuesday 09.15 - 13.15 Wednesday 08.00 - 12.00 Thursday 14.45 - 18.45 Friday 08.30 - 12.30 Holiday rotas: Time varies It is essential that applicants are able to work these days/times and be flexible with hours / extra...

  • Receptionist

    2 days ago

    Southend-on-Sea, United Kingdom Premier Inn Full time

    We're currently recruiting in our Southend Airport Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Southend Airport Premier Inn -** Hotel** Come and be a Receptionist at Southend Airport Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help...

  • Receptionist

    2 days ago

    Southend-on-Sea, United Kingdom Premier Inn Full time

    We're currently recruiting in our Southend-On-Sea (Thorpe Bay) Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Southend-On-Sea - Southend-On-Sea (Thorpe Bay) Premier Inn** Come and be a Receptionist at Premier Inn in Southend-On-Sea. As the friendly face of our hotel, use your fun personality and your customer...

  • Receptionist/Administration Assistant

    3 days ago

    Southend-on-Sea, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen to join us as a Receptionist/Administration Officer within EPUT , based at the Taylor Centre in Southend. The role will be primarily reception based and will require the successful candidate to have the ability to deal, face to face, with vulnerable clients. This busy reception will require you to have...

  • Receptionist

    2 days ago

    Southend-on-Sea, United Kingdom Park Inn by Radisson Southend-on-Sea-Rooms Full time

    Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • Receptionist

    5 days ago

    Southend-on-Sea, United Kingdom Radisson Hotel Group Full time

    Radisson Hotel Group is one ofthe world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos. People are at the core of our business success and future. Our people are...

  • Medical Receptionist

    1 month ago

    Southend-on-Sea, United Kingdom Primary Care Careers Full time

    **About the Role**: The Queensway Surgery is looking for a full time medical receptionist/administrator to work 37.5 hours a week on rota Monday to Friday. The majority of the work involves the data entry of information onto clinical systems and patient’s medical records. This is a varied role and it requires someone with the following: - Enthusiasm and...

  • Receptionist/legal Secretary

    1 month ago

    Southend-on-Sea, United Kingdom White & Co Solicitors Ltd Full time

    We currently have an opportunity available for a college leaver who is looking for a role as a Receptionist/Legal Secretary. Ideally suited to someone who has completed a business administration/legal secretary course. We are a busy law firm and there will be plenty of opportunities to progress your career. You will be providing front-of-house support on...

  • Receptionist/clerical Assistant

    2 weeks ago

    Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Are you outgoing, friendly and organised? A rare opportunity has arisen for a clerical assistant/receptionist to join our busy but friendly Outpatient Physiotherapy Reception Team You will work with a variety of staff and will also be the first point of contact for our patients - so if you are a people person, this role is perfect for you! While experience...

  • Receptionist / Administrator

    4 weeks ago

    Clacton-on-Sea, United Kingdom Primary Care Careers Full time

    **About the Role**: Caradoc Surgery ** **has an opportunity for a receptionist/administrator to join our team on a ** **part-time ** **basis, for 22 hours per week working ** **Monday, Tuesday, and Wednesday 07:45 to 13:15 and Friday 13:15 to 18:35. You will be responsible for undertaking a wide range of reception and administrative duties and the...

  • Volunteer Receptionist and Administrator

    3 weeks ago

    Southend-on-Sea, Essex, United Kingdom Forward Leeds Full time

    Job Details: Volunteer Receptionist and Administrator Full details of the job. Vacancy Name Vacancy Name Volunteer Receptionist and Administrator Vacancy No Vacancy No VN4111 Employment Type Hours Per Week 7.00 Work Pattern Work Pattern Monday to Friday Location Location Cantilever Court - London SW8 2JU Location Region Location Region South...

  • Receptionist/administrator

    6 days ago

    Stoke-on-Trent, United Kingdom Pertemps Stoke Full time

    **Receptionist/Administrator** Pertemps Stoke are currently recruiting for a temporary receptionist/Administrator to join our client based in the ST7 area. This is a temporary role until May 2023. **Main duties of this receptionist/administrator role;**: - Manning the reception area - Ensuring the reception area is always presentable - Communicating with...

  • Receptionist/administrator

    2 weeks ago

    Stoke-on-Trent, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Receptionist/Administrator** Pertemps Stoke are currently recruiting for a temporary receptionist/Administrator to join our client based in the ST7 area. This is a temporary role until May 2023. **Main duties of this receptionist/administrator role;** - Manning the reception area- - Ensuring the reception area is always presentable-...

  • Receptionist - Casual

    2 days ago

    Southend-on-Sea, United Kingdom Park Inn by Radisson Southend-on-Sea-Rooms Full time

    Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • Receptionist

    1 month ago

    Southend-on-Sea, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    Essex Partnership University NHS Foundation Trust (EPUT) is looking for a job share Receptionist to work within the Lighthouse Child Development Centre. The post holder must be flexible, able to work on their own initiative and as part of a team. The role will involve providing a professional reception service to patients, parents/carers and service...

  • Receptionist - Casual

    5 days ago

    Southend-on-Sea, United Kingdom Park Inn by Radisson Southend-on-Sea Full time

    Radisson Hotel Group is one ofthe world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos. People are at the core of our business success and future. Our people are...

  • Receptionist

    4 weeks ago

    Clacton-on-Sea, United Kingdom Fisher Jones Greenwood LLP Full time

    **Receptionist** **Clacton-on-Sea** **Full time** **Permanent** **Job Summary** Fisher Jones Greenwood LLP is going through an exciting period of growth. We have an exciting opportunity to join FJG as a Receptionist in our Clacton-on-Sea office. Our Receptionists are the first point of contact for our clients. They play an essential role to the firm,...

  • Office Administrator

    3 days ago

    Southend-on-Sea, United Kingdom Findaskip Ltd Full time

    Office Administrator ABSOLUTELY NO AGENCIES OR FREELANCERS PLEASE PLEASE DO NOT APPLY IF YOU DO NOT INTEND TO ATTEND AN INTERVIEW, NO TIME WASTERS. Monday-Friday 8am - 4.30:pm (some Saturdays until 12pm may be required, additional salary will be paid) Lunch time: 30 minutes You will have excellent administrative and organisational skills, be able to...