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Receptionist
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Radisson Hotel Group is one ofthe world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can service ethos.
People are at the core of our business success and future. Our people are trueMoment Makers and together we bring the culture, spirit, environment andopportunities that empower you to be your best, every day, everywhere, everytime. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group
We focus on you as a person, your skills, talents, and passion – not only onyour resume. Because mindset is what it’s all about. And you can grow the restwith us. That's a promise
What We Offer Our Receptionist
We aim to be as good a place to work as we are to stay. That is why we offer acompetitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travellingand staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. Withus you will benefit from a wide range of development offers supporting yourlearning & growth right from your onboarding. This includes an individualdevelopment plan and unlimited access to more than +20K learning modules &programs through Radisson Academy
• Participate and live Responsible Business every day together with our teammembers in the hotel and in the local communities where we work on creatingshared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *whereapplicable
The Receptionist Role
Our front office team is the heart of the house, providing a warm welcome andhappy smile, and where we strive to deliver an experience that is beyondexpectation - creating memorable moments for our guests.
• Our Receptionists love the hustle and bustle of life It’s not justabout check-in and check-out. It’s about everything in-between
• You will be our guests’ superhero ensuring all aspects of the guest journeyand experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guestsatisfaction and the smooth running of the front office department
As Receptionist , you will join a team that is passionate aboutdelivering incredible service where we believe that anything is possible,whilst having fun in all that we do
Qualities We Are Looking For In Our Receptionist
• Flexibility and a positive, Yes I Can Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers , we are looking forward togetting to know you
Stylish accommodation close to the seaside, our hotel in Southend-on-Sea, Park Inn by Radisson Palace, offers comfortable rooms with scenic views for your stay in this popular seaside resort town. Adventure Island and Southend Pier, the town’s major landmark, are just a six-minute walk from our hotel.
Our vibrant Southend-on-sea hotel offers comfort in the city centre with 137 comfortable and spacious guest rooms, dining in our colourful restaurant and bar and versatile meeting spaces which can accommodate a variety of business events, social functions and weddings.