Receptionist

6 months ago


SouthendonSea, United Kingdom AM Sales Ltd Full time

**AM Sales Ltd** is a local mechanic and bodyshop that offers friendly services to a wide range of clients. We work with classic, modern and commercial vehicles offering MOT's to full engine and vehicle rebuilds.

**Duties**

As one of two Receptionist, you will be the first point of contact for the company. Your main responsibilities will include:

- Greeting and welcoming customers
- Answering phone calls
- Scheduling appointments and managing workshop workloads
- Managing incoming and outgoing mail and deliveries
- Ordering parts
- Suppling quotes and vehicle feedback
- Handling inquiries and resolving complaints in a timely manner
- Pricing up projects and taking payments

**Role Requirements**

To excel in this role, you should possess the following skills:

- Experience as a receptionist or in a similar role
- Good phone etiquette and communication skills
- Strong organisational skills with the ability to multitask
- Good understanding of time keeping and scheduling
- Ability to adapt to a variety of clientele
- Familiarity with Xero/QuickBooks or similar accounting software
- Vehicle knowledge is desirable but not required.

**Hours**

Monday - Friday

8.30am - 6pm

With the opportunity for overtime on a Saturday during peak season.

**Rates**

£12.50 - £15.00 per hour depending on experience. Career progression and wage reviews available after probationary period.

**Overview**

**Salary**: £12.50-£15.00 per hour

Expected hours: 42.5 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking

Schedule:

- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Southend-On-Sea (required)

Ability to Relocate:

- Southend-On-Sea: Relocate before starting work (preferred)

Work Location: In person


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