Receptionist
5 months ago
**AM Sales Ltd** is a local mechanic and bodyshop that offers friendly services to a wide range of clients. We work with classic, modern and commercial vehicles offering MOT's to full engine and vehicle rebuilds.
**Duties**
As one of two Receptionist, you will be the first point of contact for the company. Your main responsibilities will include:
- Greeting and welcoming customers
- Answering phone calls
- Scheduling appointments and managing workshop workloads
- Managing incoming and outgoing mail and deliveries
- Ordering parts
- Suppling quotes and vehicle feedback
- Handling inquiries and resolving complaints in a timely manner
- Pricing up projects and taking payments
**Role Requirements**
To excel in this role, you should possess the following skills:
- Experience as a receptionist or in a similar role
- Good phone etiquette and communication skills
- Strong organisational skills with the ability to multitask
- Good understanding of time keeping and scheduling
- Ability to adapt to a variety of clientele
- Familiarity with Xero/QuickBooks or similar accounting software
- Vehicle knowledge is desirable but not required.
**Hours**
Monday - Friday
8.30am - 6pm
With the opportunity for overtime on a Saturday during peak season.
**Rates**
£12.50 - £15.00 per hour depending on experience. Career progression and wage reviews available after probationary period.
**Overview**
**Salary**: £12.50-£15.00 per hour
Expected hours: 42.5 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
Schedule:
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Southend-On-Sea (required)
Ability to Relocate:
- Southend-On-Sea: Relocate before starting work (preferred)
Work Location: In person
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