Receptionist

5 months ago


SouthendonSea, United Kingdom Spire Healthcare Full time

**Receptionist | Private Hospital | Competitive Salary | Southend | Working Shifts Monday to Friday between 06:30 - 21:00 plus occasional weekends.
Spire Wellesley are looking for a Receptionist to join their dedicated and friendly team

Spire Wellesley offers comprehensive private hospital services in a comfortable and relaxed environment to patients from across Essex. We believe it's our people that really set us apart, from the very best medical professionals, to our attentive and highly experienced support staff.

The Wellesley has 3 Theatres (2 laminar flow) and an endoscopy unit, a 33 bedded Surgical Ward covering a wide variety of specialties including Orthopaedics, Bariatrics, General Surgery, Vascular, Plastics, Gynae, Ophthalmology, Spinal, Urology and ENT. We have had a recent Theatre refurbishment to further upgrade our theatre environment and bringing cutting edge technology to our hospital.

**Duties and responsibilities**
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

**Who we're looking for**
- You will demonstrate excellent customer service skills and have a patient focus in your role.
- You will be personable, sensitive and empathetic
- You will be computer literate and be able to learn new systems quickly
- Ideally you will have experience of working in a customer facing role previously

**Benefits**

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

**_For us, it's more than just treating patients; it's about looking after people. _


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