Volunteer Receptionist and Administrator

3 weeks ago


SouthendonSea Essex, United Kingdom Forward Leeds Full time
Job Details: Volunteer Receptionist and Administrator

Full details of the job.

Vacancy Name

Vacancy Name Volunteer Receptionist and Administrator

Vacancy No

Vacancy No VN4111

Employment Type

Hours Per Week 7.00

Work Pattern

Work Pattern Monday to Friday

Location

Location Cantilever Court - London SW8 2JU

Location Region

Location Region South East

Location City

Location City London

Location Postal Code

Location Postal Code SW8 2JU

Interview Date

Interview Date 13 May 2024


‘Everyone is different. At Humankind we value your difference. Join our inclusive organisation.’

About the role…
Could you use your administration skills to support the work of Humankind at our London regional office?

Humankind aims to support people to meet their complex health and social care needs, so that they can live healthy, safe lives, reaching for their potential.

This role involves assisting at our regional London office by carrying out general administrative tasks including managing diaries, meeting preparation, support with coordinating events as well as supporting on reception as the first point of contact at Regional Office.

The office is based a ten-minute walk from Stockwell underground station, the role may suit someone living locally.

Details of the role:
Reception and Administration duties which could include:
  • Welcome visitors to Regional Office when on reception
  • Supporting with Health and Safety checks for the building
  • Supporting with events – booking rooms, preparing spaces, welcoming delegates
  • Respond to requests for information about Humankind and our services
  • Updating the service directory
  • Compose standard letters, spreadsheets and forms
  • Support with compiling meeting reports, minutes and agendas for Regional meetings
  • Maintain a tidy office environment and support with managing contractors
  • Support with delivering internal communications through email system and MIS TEAMS
Depending on the volunteer’s own goals, there may be the opportunity to gain some insight into other areas of Humankind’s work.

Location: 212 Wandsworth Road, London SW8 2JU.
Timings: We aim to work around volunteers where possible but the ideal timings for this role would be either a Wednesday or Thursday, approximately 9.30 – 4.30
Training: Volunteers have access to Humankind’s training platform, Learningkind. There are some courses that will be allocated as mandatory, these are mainly e-learning online courses, and some that are delivered online by trainers, with a range of dates to choose from.

We would love you to bring to the role:
  • Clear verbal/written communication skills
  • Moderate IT skills, including Microsoft Office – we can help you build on current skills
  • A confident and friendly approach
  • A willingness to learn
  • An understanding of the importance of guidelines and procedures relating to key areas such as safeguarding and information governance
  • Ability to be to be consistent and punctual
  • Be respectful to all callers and visitors to the building
  • Willingness to attend and complete relevant training
  • Willingness to participate in regular supervision sessions with your supervisor

What Volunteers can expect from Humankind:
  • Regular supervision and support
  • Induction and access to online and face to face training
  • To learn and practice new skills within a team-work setting
  • To feel part of a team and the wider Humankind organisation
  • Reasonable travel expenses reimbursed with proof of journey

Our workplace values are:
  • Honest: we are open and realistic, building trusted relationships in which we challenge, collaborate and change.
  • Committed: we are passionate about being the best that we can be, and we do this by keeping people at the heart of everything that we do.
  • Inventive: we are ambitious, drawing together skills and resources to innovate and adapt in determined pursuit of our mission.
Humankind is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@humankindcharity.org.uk

Salary Period

Salary Period Per Annum

Vacancy Salary Range

Vacancy Salary Range 0

DBS Requirement

DBS Requirement Basic

Does role require Police/Prison vetting? Not Applicable

Driving licence required for role?

Driving licence required for role? No

Applications Close Date

Applications Close Date 19 May 2024

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