Customer Service
6 months ago
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving enquiries or issues and arranging engineer visits. This is a full-time position based in our lovely offices in Newtown.
**Responsibilities**:
- Analyze customer enquiries and provide accurate and timely responses
- Enter customer information and inquiries into the database with accuracy
- Provide product information, pricing details, and resolve complaints or issues
- Collaborate with other departments to ensure customer satisfaction
- Follow company policies and procedures to ensure consistent service delivery
**Skills**:
- Excellent verbal and written communication skills in English
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in phone etiquette, maintaining professionalism at all times
**Requirements**:
- Previous experience in customer service is preferred but not required
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
We offer competitive compensation, including benefits such as 25 days holiday + bank holidays per year, with an option to purchase additional holidays if desired, company events, pension, 2 x salary life assurance.
**Job Types**: Full-time, Permanent
Pay: £22,500.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: CS Role
-
Customer Service Representative
4 weeks ago
Newtown, Powys, United Kingdom HSBC Full timeAt HSBC, we're looking for a Customer Service Representative to provide our customers with an outstanding service. As a key member of our team, you'll take ownership of customer transactions and answer product queries. You'll also educate customers about HSBC self-service devices and digital platforms, giving them the choice of how they wish to bank with...
-
Customer Service Ambassador
4 weeks ago
Newtown, Powys, United Kingdom HSBC Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers.The successful candidate will take ownership of customer transactions and service requests, answering product queries and educating customers on HSBC self-service devices.Key Responsibilities:Provide outstanding customer serviceTake...
-
Customer Service Representative
4 weeks ago
Newtown, Powys, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our Tesco team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store with a positive experience.Key Responsibilities Provide outstanding customer...
-
Customer Service Ambassador
4 weeks ago
Newtown, Powys, United Kingdom HSBC Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesProvide outstanding customer service through various...
-
Customer Service Assistant
6 months ago
Newtown, United Kingdom Wrexhamgarages Limited Full timeResponsibilities: - Assist customers with their inquiries, provide product information, and offer solutions to their needs - Sell products and services to customers in a professional and persuasive manner - Maintain a positive and friendly attitude towards customers at all times - Handle customer complaints and resolve issues promptly and effectively -...
-
Customer Service Representative
4 weeks ago
Newtown, Powys, United Kingdom HSBC Full timeAbout the RoleThe Customer Service Representative role at HSBC is a fantastic opportunity to deliver an outstanding customer experience. As a key member of our team, you will be responsible for providing exceptional face-to-face customer service in a fast-paced branch environment.Key ResponsibilitiesProvide timely and effective customer service, adhering to...
-
Customer Service Representative
1 month ago
Newtown, Powys, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional customer service, resolving customer queries, and providing support to our customers in a fast-paced and dynamic environment.Key...
-
Customer Service Representative
3 weeks ago
Newtown, United Kingdom HSBC Full timeJob SummaryAs a Customer Service Representative at HSBC, you will play a vital role in delivering exceptional customer experiences in a fast-paced branch environment. Your primary responsibility will be to provide timely and personalized support to customers, ensuring their needs are met and exceeded.Key Responsibilities* Provide face-to-face customer...
-
Customer Service Advisor
5 months ago
Newtown, United Kingdom Millbrook Healthcare Group Ltd Full timeJob Advert We are currently looking for a **Customer Service Advisor **to join the team within our Powys Community Equipment Service Centre, based in Newtown. This is a part time position where day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders...
-
Customer Service Team Member
2 weeks ago
Newtown, Powys, United Kingdom HSBC Full timeAbout the RoleAs a Customer Service Representative at HSBC, you will be responsible for delivering an exceptional customer experience by providing timely and accurate service in a fast-paced branch environment.Key ResponsibilitiesProvide face-to-face customer service while adhering to HSBC's policies and procedures.Process a wide range of transactions with a...
-
Customer Services Usa Agent
6 months ago
Newtown, United Kingdom Quartix Limited Full timeQuartix Ltd founded in 2001 is one of the leading vehicle tracking companies, with over 20,000 customers in the UK, US and Europe. Working from our offices in Newtown this role will be supporting our US customers 14:30-23:00 Monday to Friday with an hour break = 37.50hrs per week. Duties to include: - Answering in a professional and timely manner all...
-
Customer Service Representative
3 weeks ago
Newtown, Powys, United Kingdom Iceland Foods Full timeUnlock Your Potential as an Online Order PickerIceland Foods is looking for talented individuals to join our dynamic team as Online Order Pickers. In this exciting role, you will play a crucial part in delivering exceptional customer service by accurately and efficiently picking and packing our great quality products for our online customers. As an Online...
-
Part Time Customer Service Advisor
6 months ago
Newtown, United Kingdom Quartix Limited Full time**About us** Quartix Limited vehicle tracking systems have been installed in over 600,000 company vehicles world wide with more than 20,000 customers in the UK, France, Europe and the US. In order to continue to build on our excellent client support feedback ratings we are looking to recruit a Part Time Customer Service Advisor to support our US...
-
Customer Service Representative
2 days ago
Newtown, Powys, United Kingdom Tesco Full timeAbout the RoleWe are seeking a talented Customer Service Representative to join our team at the Newtown Superstore. In this role, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.Key Responsibilities:Engage with customers, understanding their needs and...
-
Customer Service Representative
6 months ago
Newtown, United Kingdom HSBC Full timeNewtown, Wales What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer’s transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC...
-
Customer Service Representative
4 weeks ago
Newtown, Powys, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at the Newtown Superstore. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Representative
3 weeks ago
Newtown, Powys, United Kingdom HSBC Full timeDescription - External Newtown, Wales What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer's transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around...
-
Customer Service Representative
3 months ago
Newtown, Powys, United Kingdom HSBC Full timeDescription - ExternalNewtown, WalesWhat you'll doThe role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer's transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC...
-
Customer Assistant
2 weeks ago
Newtown, United Kingdom CV-Library Full timeCustomer Assistant Summary £12.40 per hour | 30 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you.As a...
-
Customer Delivery Driver
4 weeks ago
Newtown, Powys, United Kingdom Tesco Full timeAbout the RoleAs a Customer Delivery Driver at Tesco, you will be responsible for delivering exceptional customer service to our valued customers. Your role will involve delivering customer shopping trips, ensuring that our customers receive their orders in a timely and efficient manner.Key ResponsibilitiesDeliver customer shopping trips in a timely and...