Customer Service Assistant

6 months ago


Newtown, United Kingdom Wrexhamgarages Limited Full time

Responsibilities:

- Assist customers with their inquiries, provide product information, and offer solutions to their needs
- Sell products and services to customers in a professional and persuasive manner
- Maintain a positive and friendly attitude towards customers at all times
- Handle customer complaints and resolve issues promptly and effectively
- Ensure customer satisfaction by providing exceptional service and exceeding their expectations
- Process customer transactions accurately and efficiently
- Maintain a clean and organized work area

**Skills**:

- Excellent phone etiquette and communication skills
- Fluent in English, with the ability to communicate effectively both verbally and in writing
- Basic math skills for handling transactions and providing accurate pricing information
- Bilingual or multilingual abilities, particularly in Spanish, is a plus
- Strong organizational skills to manage multiple tasks and prioritize effectively
- Excellent time management skills to ensure efficient customer service
- Ability to communicate clearly and effectively with customers from diverse backgrounds

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

**Job Types**: Full-time, Part-time, Permanent, Temporary contract

**Salary**: From £10.45 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift

Ability to commute/relocate:

- Newtown, SY16 1DW: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


  • Customer Assistant

    2 weeks ago


    Newtown, United Kingdom CV-Library Full time

    Customer Assistant Summary £12.40 per hour | 30 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you.As a...

  • Customer Service

    6 months ago


    Newtown, United Kingdom Quartix Limited Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving enquiries or issues and arranging engineer visits. This is a full-time position...


  • Newtown, United Kingdom Millbrook Healthcare Group Ltd Full time

    Job Advert We are currently looking for a **Customer Service Advisor **to join the team within our Powys Community Equipment Service Centre, based in Newtown. This is a part time position where day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders...


  • Newtown, Powys, United Kingdom HSBC Full time

    At HSBC, we're looking for a Customer Service Representative to provide our customers with an outstanding service. As a key member of our team, you'll take ownership of customer transactions and answer product queries. You'll also educate customers about HSBC self-service devices and digital platforms, giving them the choice of how they wish to bank with...


  • Newtown, Powys, United Kingdom HSBC Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers.The successful candidate will take ownership of customer transactions and service requests, answering product queries and educating customers on HSBC self-service devices.Key Responsibilities:Provide outstanding customer serviceTake...


  • Newtown, Powys, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our Tesco team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store with a positive experience.Key Responsibilities Provide outstanding customer...


  • Newtown, United Kingdom Quartix Limited Full time

    **About us** Quartix Limited vehicle tracking systems have been installed in over 600,000 company vehicles world wide with more than 20,000 customers in the UK, France, Europe and the US. In order to continue to build on our excellent client support feedback ratings we are looking to recruit a Part Time Customer Service Advisor to support our US...


  • Newtown, Powys, United Kingdom HSBC Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesProvide outstanding customer service through various...


  • Newtown, Powys, United Kingdom HSBC Full time

    About the RoleThe Customer Service Representative role at HSBC is a fantastic opportunity to deliver an outstanding customer experience. As a key member of our team, you will be responsible for providing exceptional face-to-face customer service in a fast-paced branch environment.Key ResponsibilitiesProvide timely and effective customer service, adhering to...


  • Newtown, Powys, United Kingdom HSBC Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional customer service, resolving customer queries, and providing support to our customers in a fast-paced and dynamic environment.Key...


  • Newtown, United Kingdom HSBC Full time

    Job SummaryAs a Customer Service Representative at HSBC, you will play a vital role in delivering exceptional customer experiences in a fast-paced branch environment. Your primary responsibility will be to provide timely and personalized support to customers, ensuring their needs are met and exceeded.Key Responsibilities* Provide face-to-face customer...


  • Newtown, Powys, United Kingdom HSBC Full time

    About the RoleAs a Customer Service Representative at HSBC, you will be responsible for delivering an exceptional customer experience by providing timely and accurate service in a fast-paced branch environment.Key ResponsibilitiesProvide face-to-face customer service while adhering to HSBC's policies and procedures.Process a wide range of transactions with a...


  • Newtown, United Kingdom Quartix Limited Full time

    Quartix Ltd founded in 2001 is one of the leading vehicle tracking companies, with over 20,000 customers in the UK, US and Europe. Working from our offices in Newtown this role will be supporting our US customers 14:30-23:00 Monday to Friday with an hour break = 37.50hrs per week. Duties to include: - Answering in a professional and timely manner all...


  • Newtown, Powys, United Kingdom Iceland Foods Full time

    Unlock Your Potential as an Online Order PickerIceland Foods is looking for talented individuals to join our dynamic team as Online Order Pickers. In this exciting role, you will play a crucial part in delivering exceptional customer service by accurately and efficiently picking and packing our great quality products for our online customers. As an Online...


  • Newtown, Powys, United Kingdom Tesco Full time

    About the RoleWe are seeking a talented Customer Service Representative to join our team at the Newtown Superstore. In this role, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.Key Responsibilities:Engage with customers, understanding their needs and...


  • Newtown, United Kingdom HSBC Full time

    Newtown, Wales What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer’s transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC...


  • Newtown, Powys, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at the Newtown Superstore. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...


  • Newtown, Powys, United Kingdom HSBC Full time

    Description - External Newtown, Wales What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer's transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around...


  • Newtown, Powys, United Kingdom HSBC Full time

    Description - ExternalNewtown, WalesWhat you'll doThe role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer's transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC...

  • Library Assistant

    5 months ago


    Newtown, United Kingdom Powys County Council Full time

    **About the role**: To provide cover at Newtown library as and when required. Library service assistance and book stock work Customer service for front line County Council services. To work as part of the library team to ensure provision of an effective and efficient team. **About you**: - Good organisational skills - Good interpersonal skills with...