Customer Service Representative

7 months ago


Aberdeen, United Kingdom Dingbro Ltd Full time

**About us**

We are professional, agile and challenging.

Our work environment includes:

- Modern office setting
- Food provided

**Responsibilities**:

- Provide exceptional customer service by responding to customer enquiries and resolving issues in a timely and professional manner.
- Assist customers with product information, order status, and general inquiries.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain customer accounts by updating information and documenting interactions.
- Collaborate with other departments to resolve customer issues and escalate complex cases when necessary.
- Follow company policies and procedures to ensure consistent service delivery.

**Experience**:

- Previous experience in a customer service role is preferred but not required.
- Excellent communication skills, both verbal and written.
- Strong problem-solving skills with the ability to think quickly on your feet.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Ability to work independently as well as part of a team.

We offer competitive pay, comprehensive training, and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.

Please note that this is not a remote position. The Customer Service Representative will be required to work on-site at our location.

**Salary**: £11.50-£13.02 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Aberdeen (preferred)

Work Location: In person



  • Aberdeen, Aberdeen City, United Kingdom SLS Recruitment Careers Full time

    Customer Service Representative">We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. This is a fantastic opportunity to develop your skills and knowledge in a dynamic and fast-paced environment.">As a Customer Service Representative, you will be responsible for delivering exceptional customer...


  • Aberdeen, Aberdeen City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a skilled Customer Service Representative to join our team in Aberdeen, United Kingdom. As a key member of our retail team, you will deliver exceptional customer service and support the store's daily operations.About the RoleThe ideal candidate will have previous experience in retail or customer service.We expect the successful candidate...


  • Aberdeen, United Kingdom Thorpe Molloy McCulloch Recruitment Full time

    **Customer Service Representative - VR/28199**: **Status**: Permanent **Location**: South Aberdeen **Ref**: VR/28199 S **Rate**: Expectations to be discussed TMM Recruitment is currently supporting our client in the recruitment of a Customer Service Representative based in South Aberdeen on a permanent, staff basis. This exciting and excellent...


  • Aberdeen, United Kingdom Jackson Hogg Full time

    **Jackson Hogg is thrilled to be working with a well established Manufacturing Company in their search for an Customer Service Representative.** **If you are looking for a unique, exciting career with variety and potential for growth, then here is where to start.** **Business Contribution**: The customer service representative is responsible for the...


  • Aberdeen, Aberdeen City, United Kingdom Bilfinger Berger SE Full time

    Bilfinger UK is seeking a highly skilled Customer Service Representative to join our team. As a front-line representative, you'll be responsible for delivering exceptional customer service and support.Main ResponsibilitiesProvide exceptional customer service, responding to queries and concerns promptly.Answer and manage telephone calls, ensuring efficient...


  • Aberdeen, Aberdeen City, United Kingdom McDonald's United Kingdom Full time

    About the RoleAs a Customer Service Representative at McDonald's United Kingdom, you will be responsible for delivering exceptional customer experiences in a fast-paced environment. This role requires strong communication and teamwork skills to ensure seamless interactions with customers and colleagues alike.


  • Aberdeen, United Kingdom Realm Fire & Security Ltd Full time

    **Customer Service Representative** **Duties**: - Assist customers with enquiries, concerns, and complaints in a professional and timely manner - Process orders accurately and efficiently - Utilise data entry skills to update customer information in the system - Upsell products and services to maximize sales opportunities - Analise customer needs and...


  • Aberdeen, Aberdeen City, United Kingdom Arnold Clark. Full time

    We are seeking an exceptional Customer Service Representative to deliver an outstanding customer experience at our Hyundai branch in Aberdeen. As a key member of our team, you will be responsible for providing top-notch service to customers, ensuring they have an exceptional experience with our products.The successful candidate will have the opportunity to...


  • Aberdeen, Aberdeen City, United Kingdom Circle K Stores Inc. Full time

    Job Description:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Circle K Stores Inc. as a 16 Hours Team Member. This role is ideal for individuals who enjoy working in a fast-paced environment, providing excellent customer care, and achieving sales targets.About the Role:This part-time opportunity...


  • Aberdeen, Aberdeen City, United Kingdom Compass Group UK Full time

    Hospitality Assistant - Dyce, AberdeenWe're looking for a customer-focused individual who will deliver exceptional service in our fast-paced environment. As a key member of our team, you'll contribute to a passionate and friendly atmosphere, ensuring our guests receive an easy and seamless experience.Our ideal candidate will have a passion for delivering...


  • Aberdeen, Aberdeen City, United Kingdom Nationwide Full time

    At Nationwide, we are seeking a highly motivated Customer Service Representative to join our team. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.The successful candidate will be responsible for handling customer inquiries via phone, email, and in-person, providing...


  • Aberdeen, Aberdeen City, United Kingdom Breedon Group Full time

    We are seeking a Customer Service Representative to join our team in Aberdeen. As a key point of contact for our customers, you will be responsible for responding to their enquiries, resolving issues, and providing exceptional customer service.Key ResponsibilitiesManage customer relationships through regular communication, ensuring timely and effective issue...


  • Aberdeen, Aberdeen City, United Kingdom The John Clark Motor Group Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at John Clark Motor Group. As an Automotive Customer Service Representative, you will be the first point of contact for customers and will play a vital role in providing exceptional customer service.About UsThe John Clark Motor Group is Scotland's 2nd largest...


  • Aberdeen, Aberdeen City, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide exceptional support to our clients in Aberdeen, United Kingdom. As the first point of contact, you will handle incoming queries efficiently and resolve customer issues promptly.Responsibilities:Manage client interactions through various channels, including phone, email, and chat.Provide accurate...


  • Aberdeen, Aberdeen City, United Kingdom John Clark Motor Group Full time

    We are looking for a talented individual to join our team as an Automotive Customer Service Representative at the John Clark Motor Group, Scotland's 2nd largest independently family owned motor dealer. With over 40 years of experience in the industry, we pride ourselves on providing outstanding customer service and representing inspirational brands.Job...


  • Aberdeen, Aberdeen City, United Kingdom B&Q Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at B&Q Aberdeen. As a key member of our Trade Point sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Engage with customers, understand their needs, and provide tailored solutions to meet their...


  • Aberdeen, Aberdeen City, United Kingdom Arnold Clark Group Full time

    Arnold Clark Group is recruiting for a Customer Service Representative to work 3 days a week. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our customers with their queries. This role comes with a competitive salary of £18,000 - £22,000 per annum.Key Requirements:Professional communication...


  • Aberdeen, Aberdeen City, United Kingdom OCS Group Full time

    Job OverviewWe have an exciting opportunity for a Security and Customer Service Representative to join OCS Group. As a key member of our team, you will provide exceptional customer service while ensuring safety and security in the courts and tribunal system.Your responsibilities will include welcoming and guiding court users, monitoring premises via CCTV,...


  • Aberdeen, Aberdeen City, United Kingdom Retail Management Services Full time

    We are seeking a highly skilled Customer Service Representative to join our team in Aberdeen. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and providing product information to customers.The ideal candidate will have excellent communication and problem-solving...


  • Aberdeen, Aberdeen City, United Kingdom The John Clark Motor Group Full time

    About The John Clark Motor GroupThe John Clark Motor Group is a renowned name synonymous with exceptional customer service. As Scotland's 2nd largest independently family-owned motor dealer, we pride ourselves on providing outstanding experiences for our clients. With over 40 years of trading experience and a presence across the East coast of Scotland, we...