Customer Service Representative
2 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at B&Q Aberdeen. As a key member of our Trade Point sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Engage with customers, understand their needs, and provide tailored solutions to meet their business requirements.
- Develop strong relationships with trade members, understand their businesses, and recommend relevant products and services.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Participate in training and development programs to enhance skills and knowledge.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Flexible and willing to work varied shifts, including weekends and bank holidays.
- Basic computer skills and ability to learn new systems.
What We Offer:
- A competitive salary of £12.21 per hour, plus a store-specific location allowance of £0.27 per hour.
- A range of benefits, including an award-winning pension scheme, ShareSave options, 6.6 weeks' holiday, and more.
- The opportunity to develop your skills and progress within the company.
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