Customer Service Administrator

6 days ago


Falkirk, United Kingdom Tennals Group LTD Full time

A fantastic opportunity has arisen for an administrator to join a highly successful team within a dynamic and expanding National Company. We have a reputation for delivering quality installation, remedial repairs and planned maintenance works across a broad spectrum of private and commercial clients across the UK.

This role will be based at our office in Falkirk.

Must be hardworking and have a 'can do' attitude, with excellent communication skills.

**Previous Facilities Maintenance experience and knowledge is desirable**

Able to work in a fast paced business

**Key Skills and Responsibilities**:

- Provide customers and engineers with information using a dynamic workforce database.
- Proficient in the use of data systems, training will be provided.
- Proficient with Microsoft Office including Outlook.
- The ability to identify and escalate priority issues.
- Liaise with engineers across UK
- Follow up customer queries where necessary
- Manage engineering time and call planning using systems provided.

**Hours**: 9am - 5pm or 8am - 4pm with a 60-minute unpaid lunch break

**Benefits**:
23 days annual leave plus bank holidays

Company Pension

Friendly and supportive working environment

**Salary**: £20,000 per annum

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

**Experience**:

- customer service: 2 years (preferred)
- Facilities maintenance: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)



  • Falkirk, United Kingdom HollyField Personnel Full time

    **Customer Service Administrator** £22,652.00 START DATE: IMMEDIATE **Job Type**: Temporary to Permanent, Full Time Location: Falkirk, Scotland Hours: Monday to Friday, 8:30 am - 5.00 pm **_Please note: a DBS Check will be undertaken during first 2 weeks of employment_** **What our client offers when made a permanent member of staff**: - 29 days...


  • Falkirk, United Kingdom Clarkson Owens Recruitment Limited Full time

    The purpose of this role is to assist our clients after moving into their new home and support with any remedial and snagging works. To be successful in the role, we require someone with residential and new build home experience. Other relevant experience will be considered. **Responsibilities**: **As a Customer Service Administrator, you’ll be...


  • Falkirk, United Kingdom Reed Business Support Full time

    **Repairs Administrator** **Based in Falkirk** **£24,000 - £31,000 per annum** - Monday - Friday (9am - 5pm) - Office Based - Immediate start **Key responsibilities**: - Handling repair requests, ensuring all relevant details have been taken - Liaising with contractors and customers to ensure appointments are booked in - Processing void property...


  • Falkirk, United Kingdom CALA Group Full time

    **About The Role**: We are looking to recruit a Customer Service Administrator to join the team based in our Falkirk office. This role will involve a blend of office and home working. Reporting to the Customer Service Manager, your main responsibility is to ensure customer satisfaction is achieved and provide a high level of administration support. You will...


  • Falkirk, United Kingdom CALA Homes Full time

    **About The Role**: We are looking to recruit a Customer Service Administrator to join the team based in our Falkirk office. This role will involve a blend of office and home working. Reporting to the Customer Service Manager, your main responsibility is to ensure customer satisfaction is achieved and provide a high level of administration support. You will...


  • Falkirk, United Kingdom UBT Full time

    We have an exciting position available for a **Customer Service/Sales Administrator **to join an dynamic family-run business based in Falkirk. This company offers a range of professional coffee machines for offices, restaurants, cafes and businesses throughout the UK**. **This is a full time and permanent position to join a small and friendly team. As a...


  • Falkirk, United Kingdom Office Angels Full time

    The role - Temporary Customer Service Administrator Location - Falkirk Pay rate - £9.50 per hour Hours - full-time - to 8.30 -5.00 Duration - on-going Office Angels - Stirling have an exciting opportunity for an experienced Customer Service Administrator to join an established team to cover a busy period. The contract will run for circa 3 months with the...

  • Service Administrator

    6 months ago


    Falkirk, United Kingdom Alltruck Scotland Full time

    **Are you looking for your next career step?** If you want to be the best, it could be working with some of the world’s finest commercial vehicles. Alltruck Commercial Vehicle Repairs is looking for the right people to join their ever expanding and successful team based in Grangemouth. Alltruck Commercial has been supporting its customers for over a...


  • Falkirk, United Kingdom Core Group Full time

    Core Group are hiring! Job Title:  Customer Service Adviser  Job Summary: We are looking for a skilled and knowledgeable Claims Handler with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint is engaging, efficient, and effective. As the first point of contact for our customers, you...


  • Falkirk, United Kingdom CV-Library Full time

    Core Group are hiring! Job Title:  Customer Service Adviser  Job Summary: We are looking for a skilled and knowledgeable Claims Handler with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint is engaging, efficient, and effective. As the first point of contact for our...


  • Falkirk, United Kingdom Core Group Full time

    Core Group are hiring! Job Title:  Customer Service Adviser  Job Summary: We are looking for a skilled and knowledgeable Claims Handler with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint is engaging, efficient, and effective. As the first point of contact for our customers, you...


  • Falkirk, Falkirk, United Kingdom GAP Group Ltd Full time

    GAP Group Ltd is looking for a highly motivated and organized Sales and Customer Service Coordinator to join their dynamic team. With a starting salary of £13,000 per annum, this role offers excellent opportunities for career growth and development.The successful candidate will be responsible for running an effective hire desk, including stock control and...


  • Falkirk, United Kingdom Caber House Ltd Full time

    C A B E R H O U S E **SALES/ CUSTOMER SERVICE COORDINATOR - CABER HOUSE** Caber House is a sustainable construction company we have created our own Caber House types and are manufacturing and constructing Caber House’s UK wide. We have multiple projects the length of the Britain and are looking to employ someone who have manage our customer service and...


  • Falkirk, United Kingdom JohnstonGreer Full time

    Financial Services Administrator To £25,000 plus benefits Financial Services Administrator required by this regional IFA firm that provides advice across the full range of Private Client Investment, Tax and Retirement Planning. The business is highly successful and forward thinking, and now requires and Administratorfor the locally based financial...

  • Sales Administrator

    7 months ago


    Falkirk, United Kingdom Elevate Scotland limited Full time

    Job Summary: We are seeking a highly organized and detail-oriented Sales Administrator to join our team. The Sales Administrator will provide administrative support to the sales team, ensuring smooth operations and efficient communication with clients. This role requires strong computer skills, excellent time management, and exceptional customer...


  • Falkirk, Falkirk, United Kingdom GAP Group LTD Full time

    Grow with UsWe are looking for an enthusiastic and driven Apprentice Hire & Sales Co-ordinator to join our team at GAP Group LTD. This exciting opportunity offers a chance to learn and grow in a rapidly evolving industry.About the Role:This 2-year Apprenticeship Programme is designed to provide you with the essential skills and knowledge to excel as a Sales...


  • Falkirk, United Kingdom A.R.D. Consultancy Full time

    This role is based in our Falkirk office, **34 hours per week**, **9am to 5pm (Monday-Thursday), 9am-4:00pm (Friday) **with one hour lunch break. **Company description** A.R.D. Consultancy is a highly established, holistic Independent Financial Advice firm based in Falkirk. We specialise in providing a range of advice, with a strong focus on investments...

  • Depot Administrator

    7 months ago


    Falkirk, United Kingdom Garic Ltd Full time

    Depot Administrator Competitive Salary + Business Benefits and Bonuses dependant on experience and qualifications held. **General information** The Depot Administrator will assist in the smooth running of the depot on a day-to-day basis by providing general administrative support to the team. Reporting to the Depot Manager, this role will play an integral...

  • Administrator

    6 days ago


    Falkirk, United Kingdom E3 Recruitment Full time

    E3 Recruitment are proudly supporting a well-known organisation with the recruitment of a temporary Administrator vacancy based at their Falkirk service centre. This award-winning organisation was recently ranked as one the top 25 Engineering employers world-wide. Since their establishment over 160 years ago, they have become a household name within a...

  • Administrator

    8 months ago


    Falkirk, United Kingdom A.S.A Recruitment Ltd Full time

    Looking for a new Admin role? If you started in this role today you would... Provide an administrative service to support the delivery of Learning and Development across the organisation Maintain administration systems and processes to support the design, delivery, evaluation and review of training programmes and products, taking cognisance of local...