Customer Service Account Handler
4 weeks ago
STEM Recruitment are looking for a dynamic, hard-working Account Handler to work in the Bespoke Sales and Customer Service Team of one of our well-established clients.
**The Role**
- Ensure a professional image is maintained through all internal and external communication.
- Ensure customer Orders are received, allocated and progressed in a professional and accurate manner.
- Allocate jobs cleared jobs from start of day to administrators.
- Proactive in monitoring all dates both internal and external from the LOA to PFP through the production process to delivery and invoicing.
- Ensure all systems are accurately and promptly kept up to date
- Manage the creation, processing and checking of labels in line with business requirements.
- Support Administrators.
**The Person**
To be considered for the role of Account Handler you are required to demonstrate skills and experience in the following areas
- Customer Service Administration experience.
- The ability to prioritise workload effectively to meet key deadlines.
- Excellent interpersonal and communication skills - internal and external.
- Strong attention to detail.
- Understanding of external Bespoke Customer Service customers’ requirements.
- Professional and positive.
- Team Player
**Job Types**: Full-time, Permanent, Temporary contract, Temp to perm
**Salary**: £19,000.00-£20,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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