Customer Service Advisor

1 week ago

Dalkeith, United Kingdom Jewson Builders Merchants Full time

Are you based in the **Dalkeith **area? Do you have a passion for working with people?

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)

**Jewson, 44-46 Old Craighall Road, Millerhill, Dalkeith EH22 1RZ**

*Part Time / Flexible working applicants welcomed

**Key Responsibilities**
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement

**What’s in it for you?**
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognised and valued
- Opportunities to grow your skills and career within our organisation
- Flexible working arrangements to help you balance work and life

**Required Skills and Experience**
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people
- A positive can-do attitude

**About us**

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Store discount

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application question(s):

- Length of notice period

**Experience**:

- Customer service: 3 years (preferred)
- Retail: 1 year (preferred)

Work Location: In person

  • Customer Service Advisor

    2 months ago

    Dalkeith, United Kingdom Pertemps Scotland Full time

    Pertemps are working in partnership with Scottish Qualifications Authority and have Full-Time & Part-time Customer Service/ Helpdesk Advisor roles available. Based at SQA Shawfair, the location is easily accessible from Midlothian and Edinburgh with freeparking/ bus station - only 20 minutes from City Centre. - **Contract length**: Until June initially -...

  • Customer Service Advisor

    2 weeks ago

    Dalkeith, United Kingdom STEM Recruitment Solutions Full time

    STEM Recruitment have an exciting opportunity in Dalkeith for a hybrid working customer service advisor. Main Duties: - Processing of incoming orders via telephone and post - Dealing with queries and complaints - Managing refunds and exchanges for consumer returns - Responding to customer comments posted on social media - Liaise with the Warehouse team on...

  • Customer Service Advisor

    1 day ago

    Dalkeith, Midlothian, United Kingdom Midlothian Council Full time

    Job Vacancy We are looking for an enthusiastic, motivated, and professional Customer Service Advisor to join our busy Contact Centre. Midlothian Council Contact Centre provides customer services for a range of council service areas. The team are responsible for providing a wide range of council and community information to help customers access services,...

  • Customer Service Advisor

    3 days ago

    Dalkeith, United Kingdom Midlothian Council Full time

    Job Vacancy We are looking for an enthusiastic, motivated, and professional Customer Service Advisor to join our busy Contact Centre. Midlothian Council Contact Centre provides customer services for a range of council service areas. The team are responsible for providing a wide range of council and community information to help customers access...

  • Customer Service and Sales Advisor

    2 weeks ago

    Dalkeith, United Kingdom Forgepoint Full time

    Customer service and sales advisor Do you love people, but need a new challenge? Are you looking to get experience within customer service and sales? Great! We want to hear from you! We believe by investing in people and building them from the ground up. We have just taken on an exciting new client in Edinburgh and we are looking for you to grow with...

  • Customer Service Advisor

    1 day ago

    Dalkeith, United Kingdom Midlothian Council Full time

    Job Vacancy We are looking for an enthusiastic, motivated, and professional Customer Service Advisor to join our busy Contact Centre. Midlothian Council Contact Centre provides customer services for a range of council service areas. The team are responsible for providing a wide range of council and community information to help customers access services,...

  • Customer Service and Sales Advisor

    1 week ago

    Dalkeith, United Kingdom Forgepoint Full time

    Customer service and sales advisorDo you love people, but need a new challenge?Are you looking to get experience within customer service and sales?Great We want to hear from youWe believe by investing in people and building them from the ground up. We have just taken on an exciting new client in Edinburgh and we are looking for you to grow with us.Help our...

  • Senior Customer Service Advisor Sales

    2 weeks ago

    Dalkeith, United Kingdom Jewson Builders Merchants Full time

    **Do you have Sales experience in the building industry/ Building Merchant?** **Are you driven, motivated and proactive?** **We have a new vacancy for a Senior Sales Customer Service Advisor at Jewson in DALKEITH** **Competitive Salary + Pension + Life Assurance + 33 days holiday per year + Opportunities to Progress and build a career** This is a highly...

  • Customer Service Advisor- Part-time

    1 week ago

    Dalkeith, Midlothian, United Kingdom Pertemps Network Group Full time

    Job Description:Pertemps are working in partnership with Scottish Qualifications Authority and have Part-Time Customer Service/ Helpdesk Advisor roles available.Based at SQA Shawfair, the location is easily accessible from Midlothian and Edinburgh with free parking/ bus station - only 20 minutes from City Centre. Start Date: ASAP Contract length: Until June...

  • Customer Service Advisor- Part-time

    3 weeks ago

    Dalkeith, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are working in partnership with Scottish Qualifications Authority and have Part-Time Customer Service/ Helpdesk Advisor roles available. Based at SQA Shawfair, the location is easily accessible from Midlothian and Edinburgh with free parking/ bus station - only 20 minutes from City Centre. - Start Date: ASAP- Contract length:...

  • Customer Sales Advisor

    2 weeks ago

    Dalkeith, United Kingdom Jewson Full time

    **Have you got previous Sales experience and Building Industry knowledge?** **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Dalkeith **is looking for an enthusiastic and proactive **Senior Customer Sales Advisor.** **Competitive Salary + Pension + Life...

  • Customer Service Assistant

    3 weeks ago

    Dalkeith, United Kingdom World Duty Free Full time

    Customer AssistantCustomer Service AdvisorLocationEdinburgh AirportPaycompetitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours)Contract35 hours per week, plus overtime, permanent, full timeWorking pattern - 3 on 3 off (3 weekends off in a row) or 4 set days between the hours of 3:45am9pm, will be...

  • Customer Service Assistant

    3 weeks ago

    Dalkeith, United Kingdom World Duty Free Full time

    Customer AssistantCustomer Service AdvisorLocationEdinburgh AirportPaycompetitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours)Contract 12-34 hours per week, plus overtime, permanent, part timeWorking pattern - 3 on 3 off between the hours of 3:45am10pm, will be discussed at interview. Please note our...

  • Customer Service Advisor

    3 weeks ago

    Dalkeith, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are working in partnership with Scottish Qualifications Authority and have Full-Time & Part-time Customer Service Helpdesk/ Administrator roles available. Based at SQA Shawfair, the location is easily accessible from Midlothian and Edinburgh with free parking/ bus station - only 20 minutes from City Centre. **Start Date**:March...

  • Customer Service Advisor

    1 week ago

    Dalkeith, Midlothian, United Kingdom Pertemps Network Group Full time

    Job Description:Pertemps are working in partnership with Scottish Qualifications Authority and have Full-Time & Part-time Customer Service Helpdesk/ Administrator roles available.Based at SQA Shawfair, the location is easily accessible from Midlothian and Edinburgh with free parking/ bus station - only 20 minutes from City Centre.Start Date:March...

  • Sales Advisor

    1 week ago

    Dalkeith, Midlothian, United Kingdom Pettigrew Recruitment Group Ltd Full time

    Are you an experienced, customer-focussed Sales Advisor with knowledge and experience of the new build housing industry?We are delighted to be working with one of the country's leading house builders who specialise in delivering private and mixed tenure developments across the country. This particular development in Dalkeith is in it's infancy and is sure to...

  • Sales Advisor

    2 weeks ago

    Dalkeith, United Kingdom Pettigrew Recruitment Group Ltd Full time

    **Are you an experienced, customer-focussed Sales Advisor with knowledge and experience of the new build housing industry?** We are delighted to be working with one of the country's leading house builders who specialise in delivering private and mixed tenure developments across the country. This particular development in Dalkeith is in it’s infancy and is...

  • Helpdesk Advisor

    3 weeks ago

    Dalkeith, United Kingdom Pertemps Scotland Full time

    Pertemps are working in partnership with Scottish Qualifications Authority and have Full-Time Customer Service/ Helpdesk Advisor roles available. Based at SQA Shawfair, the location is easily accessible from Midlothian and Edinburgh with free parking/ bus station - only 20 minutes from City Centre. - **Contract length**: Until June initially - **Pay Rate**:...

  • Helpdesk Advisor

    4 weeks ago

    Dalkeith, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are working in partnership with Scottish Qualifications Authority and have Full-Time Customer Service/ Helpdesk Advisor roles available. Based at SQA Shawfair, the location is easily accessible from Midlothian and Edinburgh with free parking/ bus station - only 20 minutes from City Centre. **Start Date**: March/April...

  • Helpdesk Advisor

    4 weeks ago

    Dalkeith, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are working in partnership with Scottish Qualifications Authority and have Full-Time Customer Service/ Helpdesk Advisor roles available. Based at SQA Shawfair, the location is easily accessible from Midlothian and Edinburgh with free parking/ bus station - only 20 minutes from City Centre. **Start Date**: March/April...