Assessment Officer
7 months ago
Resolving queries promptly and efficiently, ensuring complete customer satisfaction. Perform a series of prepayment checks prior to customer funds being issued, taking necessary action where anomalies have been identified. Uses own discretion to make decisions using procedures/technical instructions and uses own initiative to answer queries and where appropriate refer more complex casework/ queries to the appropriate team. Investigate and responds to customer first line appeal.
Ensures all personal copies of manuals are always up to date. Adheres to health and safety procedures and has knowledge of equality and diversity issues. Deals with queries from both internal and external customers. When required, may be requested to train, coach, and mentor new staff in the duties of the role Assisting with the day to day flow of call referrals and ensuring a good customer service is given in a timely manner within the service level agreement.
Supporting colleagues with referred casework if required. Uses own initiative to perform own duties in a responsible manner. Undertake such other duties as may be required commensurate with pay and experience. Ability to treat people with respect under all circumstances, upholding and demonstrating the values and behaviours of the NHSBSA
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Assessment Officer
7 months ago
Fleetwood, United Kingdom NHS Business Services Authority Full timeIf you have good communication skills, a keen eye for detail, and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for Assessment Officers to join our team in Fleetwood. It is the perfect opportunity to see how rewarding a career within the NHS can be! The role is...
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Assessment Support Officer
1 week ago
Fleetwood, United Kingdom Brook Street Full timeAssessment Support Officer Location: Fleetwood Pay rate: £10.19ph Monday to Friday with the flexibility to work 1 in 4 Saturdays. Please note this is a temporary assignment, expected to run for a minimum 6 months with the possibility of extension. Job Overview? If you have good communication skills, a keen eye for detail, and are interested in a role that...
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Assessment Support Officer
7 months ago
Fleetwood, United Kingdom NHS Business Services Authority Full time8. Updates customer notes to ensure records are accurate. 9. Responsible for returning customer calls to resolve queries promptly and efficiently, ensuring complete customer satisfaction. 10. Responsible for recording FOIs / the receipt of, the complaints database, ensuring complaints are assigned in timely manner in order to meet service level agreements....
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Assessment Officer
7 months ago
Fleetwood, United Kingdom NHS Business Services Authority Full timeA professional and courteous manner, resolving queries promptly and efficiently, ensuring complete customer satisfaction. Ensure customer records are updated accordingly and accurately on the relevant systems. Manage own workload and operate all services in line with service level agreements, internal agreements/policies, technical instructions/procedures...
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Fylde Coast Memory Assessment Service Officer
2 weeks ago
Fleetwood, Lancashire, United Kingdom Lancashire Care Foundation Trust Full timeJob DescriptionThis exciting opportunity is for an enthusiastic and reliable individual to join our team as a Clinical Administrator Support Specialist within the Fylde Coast Memory Assessment Service (FCMAS).You will be based at Fleetwood Health & Wellbeing Centre, working alongside other admin, clinicians, and medics to provide administrative support and...
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Administrative Support Officer
4 weeks ago
Fleetwood, Lancashire, United Kingdom Lancashire Care Foundation Trust Full timeAbout Lancashire and South Cumbria NHS Foundation Trust: We provide a range of services including secondary mental health care across this area. Our specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. We are currently recruiting for a...
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Clinical Services Coordinator
4 weeks ago
Fleetwood, Lancashire, United Kingdom Lancashire Care Foundation Trust Full timeJob Overview: We are seeking an enthusiastic and reliable individual to join our team as a Clinical Services Coordinator. This is a full-time position that will involve providing administrative support to the Fylde Coast Memory Assessment Service. If you have excellent communication and organisational skills, and are able to work effectively in a fast-paced...
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Administrative Coordinator
3 weeks ago
Fleetwood, Lancashire, United Kingdom Lancashire Care Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-focused Administrative Coordinator to join our team at Lancashire Care Foundation Trust. As an integral part of our Fylde Coast Memory Assessment Service, you will be responsible for providing administrative support to our clinical teams.Your primary duties will include maintaining accurate waiting...
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Healthcare Operations Specialist
3 weeks ago
Fleetwood, Lancashire, United Kingdom Lancashire Care Foundation Trust Full timeKey ResponsibilitiesWe are looking for a Healthcare Operations Specialist to join our team at Lancashire Care Foundation Trust. As an integral part of our Fylde Coast Memory Assessment Service, you will be responsible for providing administrative support to our clinical teams.Your key responsibilities will include maintaining accurate waiting lists,...
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Administration Team Leader
7 months ago
Fleetwood, United Kingdom Clarify Consultancy Ltd Full timeDue to continuing expansion our client, a national service company, is actively seeking a professional, dedicated and reliable Team Manager to supervise their administrative team and ensure daily office tasks are completed seamlessly. Duties to include: - Plan and coordinate administrative procedures and systems and devise ways to streamline processes -...
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Healthcare Administrator
4 weeks ago
Fleetwood, Lancashire, United Kingdom Lancashire Care Foundation Trust Full timeLancashire and South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The role will be based at Fleetwood Health & Wellbeing...
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Operations Administrator
6 days ago
Fleetwood, United Kingdom BES Utilities Full timeAs we continue to grow, we have a new and exciting position available here at BES Utilities for an Operations Administrator based at our offices in Fleetwood. **Main Responsibilities (but are not limited to)** - Provide day to day support to the wider High Debt & Litigation department within Adamson House, completing a range of administrative & customer...
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Operations Administrator
7 months ago
Fleetwood, United Kingdom BES Utilities Full timeAs we continue our growth here at BES Utilities, we have new and exciting positions available for enthusiastic and foward thinking Operations Administrators based at our offices in Fleetwood. **Our Company**: BES Utilities are a UK based, independently owned group of companies, comprising of Business Energy Solutions Ltd and BES Commercial Electricity Ltd....
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Operations Administrator
7 months ago
Fleetwood, United Kingdom BES Utilities Full timeAs we continue our growth here at BES Utilities, we have new and exciting positions available for enthusiastic and forward-thinking Operations Administrators based at our offices in Fleetwood. **Our Company**: BES Utilities are a UK based, independently owned group of companies, comprising of Business Energy Solutions Ltd and BES Commercial Electricity Ltd....
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Operations Administrator
2 weeks ago
Fleetwood, United Kingdom BES Utilities Full timeAs we continue our growth here at BES Utilities, we have new and exciting positions available for enthusiastic and foward thinking Operations Administrators based at our offices in Fleetwood. **Our Company**: BES Utilities are a UK based, independently owned group of companies, comprising of Business Energy Solutions Ltd and BES Commercial Electricity Ltd....
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Operations Administrator
7 months ago
Fleetwood, United Kingdom BES Utilities Full timeAs we continue our growth here at BES Utilities, we have new and exciting positions available for enthusiastic and forward-thinking Operations Administrators based at our offices in Fleetwood. **Our Company**: BES Utilities are a UK based, independently owned group of companies, comprising of Business Energy Solutions Ltd and BES Commercial Electricity Ltd....
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Operations Administrator
7 months ago
Fleetwood, United Kingdom BES Utilities Full timeAs we continue our growth here at BES Utilities, we have new and exciting positions available for enthusiastic and forward-thinking Operations Administrators based at our offices in Fleetwood. **Our Company**: BES Utilities are a UK based, independently owned group of companies, comprising of Business Energy Solutions Ltd and BES Commercial Electricity Ltd....
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Maintenance Engineer
3 weeks ago
Fleetwood, Lancashire, United Kingdom The Recruitment Co. Full timeJob OverviewThe Recruitment Co is currently seeking a skilled Maintenance Engineer to join their team in Fleetwood. This exciting opportunity offers a competitive salary of £40,000 per annum.Key Responsibilities:Participate in on-the-job training to develop expertise in maintenance department operationsAttend safety and business-related courses and...
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Technical Maintenance Specialist
3 weeks ago
Fleetwood, Lancashire, United Kingdom The Recruitment Co. Full timeMaintenance Engineer PositionWe are looking for an experienced Maintenance Engineer to join our team at The Recruitment Co. in Fleetwood.Job Description:The successful candidate will be responsible for conducting regular inspections, performing maintenance tasks, and implementing improvements to our equipment and facilities.Key Responsibilities:Carry out...
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Multi Skilled Technician
3 weeks ago
Fleetwood, United Kingdom The Recruitment Co. Full timeJob OverviewThe Recruitment Co is currently recruiting for a skilled Engineering Professional to join our maintenance team. In this role, you will be responsible for maintaining and repairing various equipment, ensuring the smooth operation of our business.ResponsibilitiesPerform routine maintenance tasks, including updating and maintaining schedulesConduct...