Connect Administrator

3 weeks ago


Glasgow, United Kingdom Ashurst LLP Full time

**About Ashurst**:
Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.

**Department/Role overview**:
Overall responsibility for the global switchboard, meeting room bookings and facility helpdesk reporting.

**Hours of work**:
37.5 hours per week. Core hours are Monday to Friday, 9.00am 5.30pm.

However, you will be required to work such hours as are necessary to carry out your duties.

**Main responsibilities**:

- Handle all incoming telephone calls promptly, providing a warm courteous welcome.
- Booking of meeting rooms requested, to include correct layout and services are booked.
- Report facility requests to relevant team.
- Ergonomics administration for new starters.
- Validation of new contacts within Interaction system.
- Requesting approval for invoice write offs.
- Creating and updating organisation charts for business services.

**Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.**

**Essential skills and experience**:

- Exceptional eye for detail.
- Good communication skills.
- Able to analyse and solve general queries.
- Able to prioritise and delegate tasks.
- Ability to demonstrate excellent judgment and business awareness.
- Strong interpersonal skills, able to liaise and communicate effectively at all levels across the firm and offices.
- Ability to work efficiently and use initiative.
- A proactive and flexible attitude.

**Desired skills and experience**:

- Experience of a similar role in a professional services company would be advantageous.
- Experience of working in a global team.
- Knowledge and experience of Trimble booking system.
- Excel skills.

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