Technical Support Officer

3 months ago


Cornwall, United Kingdom Cornwall Council Full time

This exciting opportunity is to join the Councils Private Sector Housing Team in the role of Technical Support Officer.

You will be positively encouraged to use your own skills and initiative to improve the working methods and practices of the team.

Private Sector Housing aims to ensure that the private rented housing stock in Cornwall is safe for the residents through various forms of advice, assistance and enforcement. We strive to be innovative in our approach to solving problems and are dedicated to continual improvement and development. We are committed to safeguarding children and vulnerable adults.

**About You**

You should have excellent communication and interpersonal skills as well as being numerate and accurate, demonstrated by GCSEs grades A - C in Maths and English (or equivalent).

You should be able to work on your own and as part of a team, understanding your individual contribution towards team goals and be passionate about customer service.

The successful applicant will join a high performing team that provides essential support to front line Officers. As such you will be able to demonstrate a good understanding of the ever changing public facing environment. You will be personable and a self-motivated team member with a knowledge of how poor housing can have an impact upon the community. A wide knowledge of all Microsoft office packages is essential.

We require a quick learner, who is willing and able to effectively deal with Officers and members of the Public in a positive and informative manner.

You will be able to deal with difficult customers and resolve problems before they escalate. You will have attention to detail and have analytical skills with the ability to interpret information, solve basic problems logically, and make appropriate and timely decisions relating to housing enquiries and understand where cases may need to be escalated. You have a willingness to learn and face challenges positively.

**About Us**

Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.

More information about working for Cornwall Council is available here.

We are happy to talk about flexible working options.


  • Team Support Officer

    2 months ago


    Cornwall, United Kingdom Cornwall Council Full time

    **Team Support Officer** We have a permanent vacancy for a Team Support Officer within the Cornwall Home Solutions Team. The Cornwall Home Solutions Team awards disabled facilities grants to eligible disabled residents as well as supporting customers to manage the process of getting their adaptation installed into their home. The vacancy of Team Support...


  • Cornwall, United Kingdom Victim Support Full time

    About Victim Support Victim Support is a leading organization dedicated to providing vital support and assistance to individuals affected by crime and trauma. We strive to empower victims, promote their well-being, and advocate for their rights. The Role: Service Delivery Assistant We are seeking a compassionate and organized individual to join our team as...


  • Cornwall, United Kingdom Corserv Full time

    About the role This is a fantastic opportunity to join us at Cormac as the receptionist for our Head Office building at Scorrier, with additional responsibilities for some elements of building management and delivering the technical library services for Cormac, other divisions of Corserv Solutions Ltd and relevant elements of Cornwall Council.  The...

  • Team Support Officer

    3 months ago


    Cornwall, United Kingdom Cornwall Council Full time

    The Rough Sleeper team works with a wide range of individuals, often with complex needs; and seeks to ensure rough sleeping is rare, brief and non-recurring. You will be working alongside colleagues to streamline processes, complete various administrative tasks and support your colleagues in their day-to-day roles You will be expected to deliver technical...


  • Cornwall, United Kingdom Axiom Technologies Full time

    Axiom Technologies  is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the...


  • Cornwall, United Kingdom Victim Support Full time

    Service Delivery Assistant We have an exciting opportunity for a Service Delivery Assistant to join the Devon and Cornwall Victim Support team, working 37.5 hours a week. This is a hybrid working role; the majority of working hours will be spent in our office in Plymouth and the remainder working from home, so a suitable and confidential space is...


  • Cornwall, United Kingdom Cornwall Council Full time

    **About the Role - Finance Support Officer** We have an opportunity for an enthusiastic and motivated individual to join the Appointee & Deputyship Team as a Finance Support Officer. We offer flexible working where you will be expected to work some days in the office but will also have the opportunity to work from home. The successful applicant will be...

  • Technical Instructor

    4 weeks ago


    Cornwall, United Kingdom NAV CANADA Full time

    Description What NAV CANADA offers you: Challenging, team-oriented work environment Competitive compensation and flexible benefits Defined benefit pension plan Opportunities for growth and development Flexible work arrangements Diverse and inclusive workforce Key Accountabilities: Delivers courses in the theoretical and practical aspects...

  • Caseworker- Homicide

    1 month ago


    Cornwall, United Kingdom Victim Support Full time

    Caseworker- Homicide Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide; coordinating a tailored package of support to service users and their families?  Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in...

  • Office Administrator

    3 months ago


    Cornwall, United Kingdom Cornwallis Care Services Full time

    **Office Administrator (FT)** **St.Ives, Cornwall TR26** £21,450 - £24,180 pa (37.5hrs) Cornwallis Care Services Ltd are recruiting an Office Administrator to be based at our Head Office in St Ives. We are looking to recruit an enthusiastic individual who thrives in a busy environment and enjoys working as part of a team. The role will include working...


  • Cornwall, United Kingdom Cornwall Council Full time

    **Emergency Management Officer** A vacancy has arisen for a full or part time Emergency Management Officer in the Councils Emergency Management team. The team play a critical role in protecting and maintaining public safety. The team provide professional expertise and support for the Council in helping to anticipate and plan for incidents and respond to and...


  • Cornwall, United Kingdom University of Exeter Full time

    Technical Services The post The need for effective research into geology and mining has never been greater, and continued expansion of research facilities within the Camborne School of Mines at the University of Exeter has led to the creation of this new position to help drive that research forwards. Based at the University’s Penryn Campus near...


  • Cornwall, United Kingdom South West Water Full time

    At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have...


  • Truro, Cornwall, United Kingdom Devon & Cornwall Police Full time €24,921

    Police Community Support Officer (PCSO) - February 2025 Intake Location : Cornwall Salary: Starts at £24,921 rising by yearly increments to a maximum of £27,351 per annum Hours: Full time,37 hours per week Type of working arrangement: Static-Worker The Role Your role as a PCSO will be to improve local confidence and trust in the police by...


  • Truro, Cornwall, United Kingdom Devon & Cornwall Police Full time €24,921

    Police Community Support Officer (PCSO) - February 2025 Intake Location : Cornwall Salary: Starts at £24,921 rising by yearly increments to a maximum of £27,351 per annum Hours: Full time,37 hours per week Type of working arrangement: Static-Worker The Role Your role as a PCSO will be to improve local confidence and trust in the police by...

  • Countryside Officer

    2 months ago


    Cornwall, United Kingdom Cormac Full time

    Cormac manages and maintains a broad range of countryside assets including woodland, heathland, beaches, multi-use trails and heritage sites on behalf of Cornwall Council. We are committed to protecting and enhancing the natural environment of Cornwall and we are looking for a talented and experienced person to join our Countryside Service team as a...

  • Casework Officer

    3 months ago


    Cornwall, United Kingdom Cornwall Council Full time

    **About the role** Casework officers are key members of Cornwall’s Statutory SEN Service. This team of people coordinate key processes for children and young people with complex special educational needs. This includes education, health and care (EHC) needs assessments, as well as reviewing the progress of children and young people with EHC plans. There...

  • Security Officer

    3 months ago


    Cornwall, United Kingdom ISS Full time

    Security Officer Contract: Professional & Technology Services Location: Cornwall, TR126LQ Hours of work: 36 Working Pattern: acting as a relief officer to cover shifts for holiday and sickness at Goonhilly and Plymouth. Contract Type: Permanent Salary: £11.44 We are seeking a reliable and vigilant Security Relief Officer to...


  • Cornwall, United Kingdom Service Care Full time

    Service Care Solutions are on the look out for a Probation Service Officer in the Cornwall area. **Overview of the job** The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management...


  • Cornwall, United Kingdom Cornwall Council Full time

    The recent Housing Options Service Transformation created a stand-alone Prevention & Casework Specialist Pathways Team. This pulls together the challenging but rewarding prevention-focused homelessness pathways that target and support Young People, Prison Leavers, DASV, Mental Health and those approaching from war torn countries. The postholder will be...