Customer Service Coordinator

2 days ago


Hinckley, United Kingdom Hunterwell Recruitment Ltd Full time

I'm keen to speak to Customer Care Coordinators who pride themselves on delivering exceptional customer service. Who can put themselves in the customers’ shoes and deliver the same level of service they would expect as a customer. A person who gets job satisfaction from finding a positive resolution to a problem.

In this role, you’ll be responsible for coordinating repair works in customers’ new homes defects, involving the identification of the issue, scheduling of works and communicating with the customers, contractors, and wider Customer Care team throughout the 2-year warranty period.

You’ll already be working in the new homes sector so be able to hit the ground running, be a clear and concise communicator, work to a high standard, have a good level of accuracy, be very organised, able to prioritise.

In return, you’ll be joining a Developer who also prides themselves on delivering quality, who offer a collaborative working environment, not just within the Customer Care Department, but across the whole business, and who actively support personal development.

The hours for this role are Monday to Friday, 8.30am - 5.30pm however there is a degree of flexibility in starting early or later and finishing early or later.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Hinckley: reliably commute or plan to relocate before starting work (required)

**Experience**:

- new homes coordinator: 1 year (required)

Work Location: In person

Reference ID: HW/2136



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