Training Officer

3 weeks ago

St Albans, United Kingdom Mind in Mid Herts Full time

**Reporting to**: Head of Training
- **Responsible for**: Delivering training courses, workshops and talks on mental health topics
- **Duration**: Fixed Term Contract 12 Months
- **Hours**: Full time, 37 hours per week, flexibility required. A job share would be considered
- **Salary**: £23,222 to £24,150 per annum
- **Location**: Can be flexible at one of our four centres (St Albans, Stevenage, Hertford and Hatfield). Travel around the county will be required
- **Closing date**: 12 noon Wednesday 29th May 2024
- **Interviews**: Thursday 6th June 2024

We are Mind in Mid Herts, a leading mental health charity based in Hertfordshire, affiliated to National Mind, with centres in St Albans, Stevenage, Hertford and Hatfield. We are working to reduce the stigma of mental health diagnosis and we support people with mental health conditions to create a pathway to recovery. We are innovative in creating services to improve wellbeing and to prevent the development of mental health issues. Through education and support, we aim to improve people's awareness of how to be proactive in looking after their health and wellbeing. We will not give up until everyone experiencing a mental health problem gets support and respect.

**Overview**

An excellent opportunity has arisen for a Training Officer to become part of the Mind in Mid Herts team based in Hertfordshire. Working closely with the Head of Training and senior managers, this role will assist with the income generation of the training department and the continuing professional development (CPD) of all staff and volunteers. This is a great opportunity for the right person to be creative and identify opportunities where they can really make a difference.

**Accountability**

The post holder will be line-managed by a member of the senior management team but will manage their own workload, prioritising tasks and working on their own initiative.

**Roles & Responsibilities**
- This is a strategic role in terms of creating, promoting, and delivering training courses/workshops, and giving talks on resilience, preventing self-harm and mental health awareness.
- The post-holder will be responsible for improving MiMH’s staff and volunteers practice and knowledge by delivering mandatory and skills training.
- This post will also ensure that staff and volunteer training and induction programmes are fully compliant with the organisation’s policies and procedures.
- The post-holder will be responsible for maintaining administration and records of courses to meet funding and customer reporting requirements.
- The post-holder will be responsible for maintaining the quality and reputation of MiMH.

**Specific Duties**
- To create and deliver bespoke and core training to MiMH’s customer and partners.
- To manage and respond to new enquiries for training and workshops.
- To manage and facilitate a programme of recovery-based training for people who use our services, and community-based and workplace wellbeing workshops and courses, including the development of our programme and supporting volunteers in delivery.
- To deliver a training programme for all staff and volunteers for their CPD, involving other managers as necessary
- To have overall responsibility for administrative tasks and record-keeping in relation to training duties
- To attend meetings and training courses as required, including team, monthly supervision and annual appraisal with line manager.
- To liaise with the Head of Training & Development to promote and market the programme of training and development to outside agencies and the public, involving all MiMH managers and staff.

**General Duties**
- To provide verbal and written reports as may be required by senior managers and the MiMH Trustees / Committee
- To act as a positive role model showing professional and caring attitudes and behaviour towards other team members, partners, service users and carers
- To be committed to the work and purpose of MiMH and to promote team working.
- To always work in accordance with the organisation’s policies and procedures.

**Additional Requirements**
- Ensuring that all responsibilities are met in accordance with procedures and service user/funder requirements
- Ensuring that each staff member abides by our Human Resources policies and procedures as outlined in our Staff Handbook
- Understanding the need for confidentiality when dealing with both internal and external information
- Understanding the importance of conforming to our service requirements and service user needs
- Flexibility to work outside or in excess of standard hours when necessary to achieve objectives required
- Sound knowledge of the organisation’s service offering specific to role and appreciation of the impact that poor service has on our service users and our reputation
- Commitment to adhering to Health and Safety guidelines for safe working
- Adherence to legislative requirements
- Adherence to all Mind in Mid Herts Covid-19 precautionary

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