Business Support Officer

2 weeks ago

Peterborough, United Kingdom Cambridgeshire Constabulary Full time

Force 1- Cambridgeshire Constabulary- HIDDEN - Role Type 1- Police Staff- Contract Duration 1- Permanent- Contract Type 1- Full Time- Department 1- Criminal Justice & Custody- Location 1- Peterborough- Grade 1- Scale 3/4- Salary 1- 23,121Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
- Hours / Week 1- 37- Closing Date
- 05/04/2024, 23:55
- Job Description 1The Cambridgeshire Victim and Witness Hub supports victims and witnesses across Cambridgeshire and we are looking for a passionate and motivated Business Support Officer to join our team.

As a Victim and Witness Business Support Officer you will provide administration support to the department, supporting the team to deliver end to end support to victims of crime and ASB from initial report to Police or self-referral through to the conclusion of any criminal justice process and beyond.

Minimum Entry Requirements;
- At least one years proven experience in providing business support
- To have experience in the use of windows-based word processors and database software (Word, Excel, PowerPoint etc.)
- To have good written communication skills in order to prepare letters and memoranda
- To have good interpersonal skills and be able to communicate effectively at all levels with staff and general public, particularly victims and witnesses who may be vulnerable, demonstrating sensitivity, tact and diplomacy.
- The ability to remain calm under pressure
- To be able to organise and prioritise a personal workload and to record work accurately.
- To contribute to a wider team spirit and to help motivate others to work to a high standard
- In appropriate circumstances, make positive decisions without reference to others

The post holder will very occasionally be needed to work additional hours of an evening.

Desirable
- Familiarity with the criminal justice system

**Additional Information**

Internal applicants within Cambridgeshire Constabulary should upload either a CV or provide relevant skills, experiences and qualifications on Word/PDF document.

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. If a redeployee is successful and accepts an offer, they will remain on their home force’s terms and conditions.

**It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed.**

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.

**Why work for Cambridgeshire Constabulary?**

We have gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.

If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then we are the force for you.

**Benefits include**:

- Access to the local government pension scheme (police staff) or Police pension scheme (Police officers) including career average, employer contributions and death in service.
- Paid leave days depending on force and length of service (police staff - 24 to 33 days, police officers 22 to 30 days).
- Paid sick leave of six months full pay and six months half pay (depending on service).
- Occupational maternity, adoption, and paternity pay (dependent on service).
- Carers and discretionary leave.
- Flexible working arrangements including compressed hours, flexible shifts, job share, annualised hours and agile working (depending on role requirements).
- Gym facilities, weekly yoga classes, exercise classes, squash facilities, exercise space etc. are available (depending on location).
- Each force has its own sports or sports and social club, offering discounts, trips, and events.
- Cycle to Work scheme.
- Access to Blue Light Card providing discounts to Emergency Services on the high street and online.
- Access to Police Mutual providing financial support including savings plans, insurance, breakdown cover, loans and independent financial advice.
- Employee Assistance Programme.
- Various support groups including Black and Minority Ethnic (BME) Support Group, Christian Police Association (CPA), Disability Awareness Network (DAWN), Lesbian, gay, bi-sexual & transgender (LGBT), Menopause Action Group, Police Chaplains.
- Access to a Trade Union (UNISON)/Staff Association (Federation).
- The Backup Buddy Police Support app is designed to help with mental health issues and gives practical advice and support as well as a range of podcasts.
- Opportunities for development and further study including Fu

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