Customer Service Manager
2 weeks ago
Customer Service Manager
My client is a luxury brand looking for a Customer Service Manager to join their busy growing team. The company ethos is very much about the customer and them enjoying their experience so is at the forefront of everything they do so they are looking forsomeone who shares in that view and relishes in it. As their new Customer Service Manager, you will
- Enjoy and thrive within the challenge of being in a small but busy team and fast paced environment
- Love providing an outstanding customer service and genuinely want to progress within this industry
- be able to Identify and report on actions to improve KPIs.
- Start a Knowledge Base so Customer Support have all the information at their fingertips and the customer has what they need.
- Set up reporting to show key metrics such as contact rates, case resolution time, % first time resolution, % automated, cSAT and our Customer Support cost per contact query
- Have a strong work ethic with flexibility given at times
- Be happy to "muck in" when quiet and help in other departments if required.
Monday - Friday 9.00 - 5.00 (some flexibility maybe needed depending on demands of the business)
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Customer Service
3 days ago
Peterborough, United Kingdom Reed Business Support Full time**Customer Service and Training Co-ordinator** I am recruiting on behalf of my client for a **Customer Service & Training Co-ordinator**. This is a busy and varied role that will suit you if you are friendly, hardworking, have a fantastic organisational skills and a great sense of humour.This is a small but friendly team who have a great team mentality and...
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Customer Service
6 days ago
Peterborough, United Kingdom The Best Connection Employment Group Full time**Tasks you will cover include, but are not limited to the following**: - Manage customer accounts into a large database including entering customer information their system. - Manage Social media page - Identify and assess customers' needs to achieve satisfaction. - Build and maintain relationships with customers. - Work with the sales team to ensure that...
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Customer Service Agent
1 day ago
Peterborough, United Kingdom Yours Clothing Limited Full time**What is the role** Protecting and enhancing revenue through delivering first class, timely customer service from all methods of customer contact. Working within a busy, vibrant department this role will encompass all aspects of ‘Front Line Customer Service’, including complaint handling, problem solving and management of online customer...
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Customer Service Advisor
1 day ago
Peterborough, United Kingdom The One Group Full timeI have an ongoing temporary position available for immediate start. You will be a primary contact for customers and provide a professional customer focused interface between the Compounds Manufacturing, Planning, Logistics and Commercial teams to meet the changing needs of internal and external customers - Process customer enquiries, orders and change...
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Customer Service Adviser
Found in: Talent UK C2 - 1 week ago
Peterborough, United Kingdom Yours Clothing Limited Full timeWhat is the role Protecting and enhancing revenue through delivering first class, timely customer service from all methods of customer contact. Working within a busy, vibrant department this role will encompass all aspects of ‘Front Line Customer Service’, including complaint handling, problem solving and management of online customer reviews.What you...
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Customer Service Administrator
1 day ago
Peterborough, United Kingdom Lisa Wright Recruitment Full timeLisa Wright Recruitment are currently recruiting a Part Time Customer Service Administrator to work for an established Peterborough business.Working Monday, Thursday and Friday 9am to 5pm, you will be responsible for managing the top accounts within thebusiness. This is a fixed term contract for 12-month fixed term contract. Part Time Customer Service...
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Customer Service Executive
12 hours ago
Peterborough, United Kingdom Aragon Direct Full timePeterborough Limited who trade as Aragon Direct Services and Vivacity Leisure are recruiting a Customer Service Executive to work as part of the Customer Services team based in Peterborough. The main purpose of this role is to provide high quality customer service in telephony, electronic, face to face and Reception support and other forms of customer...
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Customer Service Executive
2 weeks ago
Peterborough, United Kingdom Interaction Recruitment Full timeInteraction Recruitment have a fantastic opportunity to join our reputable client based in the outskirts of Peterborough area as a**Customer Service Executive!** You will be contributing to the sites sales development through the delivery of competent and efficient customer service. **Part time hours also available** **Schedule**: Monday - Friday - 9:00am...
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Customer Service Advisor
5 days ago
Peterborough, United Kingdom Reed Business Support Full timeReed are recruiting for our highly reputable company based in Peterborough for a Customer Service Advisor for an immediate start! **- Competitive salary £££ - Monday - Friday 9AM - 530PM - Office based role - Peterborough City Centre**: - Having worked in a Customer Service/Admin environment is essential** Role:**: - Taking inbound calls - Admin...
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Customer Service
Found in: Talent UK C2 - 1 week ago
Peterborough, United Kingdom GXO Logistics, Inc. Full timePay, benefits and more: We’re looking to offer a salary of £23,000 per annum and 25 days holiday (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to...
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Customer Service Advisor
1 day ago
Peterborough, United Kingdom Savills Full time**Role Overview** We have an exciting opportunity for an experienced Customer Service Advisor to join The Hub Property Services team. The job purpose is to answer inbound telephone calls from residential tenants, reporting repairs and estate related matters; to plan, instruct and administer property compliance servicing, certification and remedial works...
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Customer Service Advisor
1 day ago
Peterborough, United Kingdom Savills Full time**Role Overview** We have an exciting opportunity for an experienced Customer Service Advisor to join The Hub Property Services team. The job purpose is to answer inbound telephone calls from residential tenants, reporting repairs and estate related matters; to plan, instruct and administer property compliance servicing, certification and remedial works...
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Customer Service Advisor
11 hours ago
Peterborough, United Kingdom Pertemps Network Group Full time**Job Description**: **Customer Service Advisor** **Peterborough (Immediate start - Christmas finish)** - Permanent opportunities for the right person_ **Do you thrive in a fast-paced Customer Service environment?** *** **Do you enjoy helping others and solving problems?** *** **Answered, yes? Then this may be the role for you.** **About the...
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Customer Service Assistant
6 days ago
Peterborough, United Kingdom Nobis Furniture Limited Full timeAbility to remain professional and courteous with customers at all times by building a positive rapport with every caller. - To possess excellent verbal and written communication skills - Able to work with the management team to stay updated on product knowledge and be informed of any changes or new products. - Can use initiative to answer incoming customer...
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Customer Service Advisor
11 hours ago
Peterborough, United Kingdom Savills Full time**Key Responsibilities** - Answering and handling external inbound calls for reactive repairs and estate related matters. - Instruction & administration of reactive repairs. - Assessing property compliance requirements. - Instructing and liaising with contractors for property compliance servicing and certification to be completed to agreed dates. - Building...
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Customer Service Advisor
2 weeks ago
Peterborough, United Kingdom Yorkshire Building Society Full time**_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...
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Customer Service Advisor
12 hours ago
Peterborough, United Kingdom Charis Grants Ltd Full timeOur goal is to be the trusted administrator for many essential funds and grants, providing products and services to major companies, authorities, and charities. Follow agreed procedures and criteria to deal with calls and assessments in an efficient and effective way while following the companies procedures including security procedures and maintain...
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Customer Service Advisor
Found in: Talent UK C2 - 1 week ago
Peterborough, United Kingdom Steer Automotive Group Full timeCustomer Service Advisor Lovells Pronto, Powered By Steer! Peterborough Pronto Ref: VA1806 Perks Health Benefits: cycle to work 20 days annual leave plus bank holidays Training and Development: We provide opportunities for ongoing training and skill development. Any many more coming soon! *** Exciting opportunity to join the...
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Customer Service Advisor
6 days ago
Peterborough, United Kingdom Reed Business Support Full timeReed is delighted to be partnering with our highly reputable company for an exciting opportunity, based in Peterborough. **Job Title**: Customer Service Advisor with **Hybrid Working!** **Location**: Peterborough **Hours per week**: Full Time, 37.5 Hours Per week on a rotational shift basis. Some weekend availability may be required during busy...
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Customer Service Coordinator
Found in: Talent UK 2A C2 - 4 days ago
Peterborough, United Kingdom Fawkes & Reece London Full timeA small residential developer who operate in Cambridgeshire are looking for a Customer Service Coordinator to join their team, the role is based at their office in PeterboroughIf you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for! Your...