Head of Delivery and Partner

2 weeks ago

London, United Kingdom Neurons Lab Full time

The main goal is to build a predictable and scalable delivery engine

**Areas of responsibility**
- Responsibility for value creation in the Delivery function
- The leadership of ML Delivery Managers, in a way, ML Delivery Managers can solve 90% of project issues
- Capabilities management for ML Delivery Managers (growth, promotions, hiring, firing)
- Delivery function strategy development and execution

responsibility for Delivery function metrics (OKRs, project margin deviation, projects revenue deviation, etc.)
- Top escalation point for ML Delivery Managers if the problem occurs
- Regular calls with the clients to improve customer satisfaction
- Resources (talents) management
- Risk management of a portfolio of all company projects
- Keeping relationships and reporting to stakeholders
- SoWs verification before signing
- Delivery handbook development, integration, and upgrades (set the company’s best practices, standards, and processes on how the work is done by raising the bar of industry standards)
- Maintaining the system of Delivery team performance analytics

**Skills**:

- Management portfolio of projects
- Operations and project management
- Change management
- Risk management
- Crisis management
- Advanced English
- Financial analysis
- Presentation and documentation development
- Big data analysis and machine learning

Knowledge
- Agile
- R&D project management
- AI/ML technologies
- Resource/talents management

**Experience**
- 7+ years in IT service/consulting business
- 7+ years in IT project management
- 5+ years in project management of R&D projects

**We Offer**
- Scientific or engineering challenges
- Work with disruptive deep-tech startups
- Work with rock stars (senior-level engineers, Ph.D.)
- Meaningful social and environmental projects
- Transparent, professional growth plan depending on your impact
- Remote work from any location
- Flexible working hours
- Paid unlimited personal time off
- Regular Team Building & company-wide team events

**Terms & conditions**
- Allocation: full-time
- Stock options: 1-2%
- Competitive salary rate
- Time zone: any, full remote

**Experience**:

- work (in service companies): 1 year (preferred)

**Language**:

- Andvanced English (required)

License/Certification:

- PMP (required)
- Agile SAFe Certification (required)
- Professional Scrum Master Certification (preferred)

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