Patient Services Administrator

3 weeks ago


South Milford, United Kingdom South Milford Surgery Full time

**Full job description**
- _**The hours and days for this position are Negotiable and can be discussed at interview**_
- _**The Hourly rate starts at £11.44 and after a 6 month Probation period has been completed successfully will rise to £12.00**_
- Customer Service skills will be important in this role and experience of working with the general public
- To provide an internal service for the timely, confidential and effective receipt of incoming phone calls, booking appointments, arranging home visits, dealing with general enquiries and transferring of calls.
- To provide an internal service for the timely, confidential and accurate processing of incoming mail - post.
- To provide an internal service for the timely, confidential and effective actioning of task messages including telephoning patients, medication tasks, pathology results, district nurse referrals, booking appointments and other telephone tasks.
- To be responsible for providing an effective and timely service for the registration of new patients wishing to join the Practice
- To provide an internal service for the timely, confidential and accurate movement of information between the surgery and its patients.eg printing off forms such as blood forms, sick notes letters etc.
- Other administrative duties that are required from time to time to support excellence in clinical service to the patient

**Job Type**: Part-time

Pay: From £11.44 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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