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Office and Student Experience Coordinator

7 months ago

Chelmsford, United Kingdom ARU Students' Union Full time

**Office & Student Experience Coordinator**

**20 hours per week (flexibility required)**

**£14,255.46 per annum**

**Chelmsford**

Welcoming, friendly, great attention to detail. Is this how people describe you?

We’re recruiting an Office and Student Experience Coordinator for the Students’ Union at ARU in Chelmsford to be the first point of contact for students and visitors to the Students’ Union, providing a gateway to other union services as well as administration and finance support within the Students’ Union.

What you will be doing
- Be the first point of contact for queries, creating a warm welcome for visitors and demonstrating a well-rounded knowledge of the Union and its event and activities.
- Ensuring the office is appropriately staffed by monitoring desk bookings.
- Maintaining confidential processes for booking Advice Service appointments and enquiries
- Processing daily banking sheets for the office
- Oversee the day-to-day functioning of the office

What we’re looking for
- Great attention to detail
- Experience of working in a customer service-related environment
- Customer focused with the ability to work with a range of people
- Warm and welcoming approach

Skills that will help you
- Ability to work independently
- Excellent communication skills both written and oral
- Sound computer literacy and keyboard skills

Where will you be working

This role is based on the Chelmsford campus. Due to the nature of the role, the post holder will be required to work in the office 5 days per week.

Why work for us?

We offer:

- A generous holiday entitlement, starting at 38 days per year, including Christmas closure and bank holidays
- A contributory pension scheme
- Health cash plan
- Comprehensive training and development opportunities
- Discount schemes
- Reduced price on-campus gym memberships

The closing date for this position is: Wednesday 12th June at 23:59.

Interviews will be held in person on the Chelmsford campus.

**Job Types**: Part-time, Permanent

Pay: £14,255.46 per year

Expected hours: 20 per week

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Office and Student Experience Coordinator (Chelmsford)