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Patient Transport Liaison Officer

7 months ago

Ipswich, United Kingdom EMED Group Full time

**EMED Group** are looking for a Patient Transport Liaison Officer to join our team in Ipswich, Suffolk.

**Contract Type**: Permanent, full time - 37.5 hours per week Monday to Friday 9am to 5pm.

**What We Offer**:

- You will receive full training to fulfil the role and uniform
- £12.40 Per Hour
- 28 days (Including bank holidays) Paid annual leave entitlement
- Auto enrolment into the NEST Pension scheme
- Monthly colleague recognition awards
- Access to a variety of high street discounts through Blue Light Card

**Key responsibilities**
- Being the point of contact for escalation for your designated trust if they fall into a bed crisis, patient’s queries, risk assessments among other things
- Assist crews with complex manual handling tasks
- Be the point of contact between bed managers and EMED managers
- Attend meetings on an ad-hoc basis
- To maintain positive relationships with hospital wards, outpatient units, discharge lounges and bed managers
- To assist operational managers with issues that arise throughout the day
- General office duties and other assistance should the need arise
- Dealing with patient’s enquiries and questions as and when they arise
- Familiarisation with EMED policies, processes and standard operating procedures

**About Us**
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.