Customer Service/dispatch Coordinator
2 weeks ago
Our client in Camberley is looking for a scustomer service / Dispatcher to join their team. You will join a well established company who are industry leaders. Working within a supportive and friendly team, within an modern office enviroment.
**Key duties of the role**:
- Dispatching of vehicles
- Handling customer enquires
- Recording important information from the caller, field unit, and updating it on the database
- Dealing with customer care calls
- Assigning jobs
- Order entry, documentation and invoicing
- Recording important information from the caller and updating it on the database
- Organising delivery arrangements with customers
- Printing dispatch labels for the courier and printing the end of day manifest
- Gather and document information about the clients
- General office admin
- Good computer skills
- Excellent communication and listening skills
- A polite, confident and friendly manner
- Lots of initiative
- A positive attitude
- Flexibility and quick thinking
- To be well-organised and thorough, even under pressure
- Prioritising missions and tasks
- Good numeracy skills
**Please note**:
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