Customer Service Administrator

3 weeks ago


Camberley, United Kingdom Office Angels Full time

Office Angels are currently recruiting for a **Customer Service Administrator**for our client based in**Camberley.**

**Role**:Customer Service Administrator

**Hours**: 9:30am - 6pm

**Location**: Camberley (Office Based role)

**Hourly Rate**: £12ph

**The Role**:

- Be the first point of contact for telephone and online bookings and queries providing high quality, professional customer service
- Manage absences on our internal bookings system, escalating any issues to the Bookings Manager
- Supporting other members of the Bookings Team with various administration tasks such as chasing outstanding payments
- Providing administrative support to the HR Team, including but not limited to maintaining staff database, employee referencing process, employee Disclosure & Barring Scheme process (DBS), recruitment process, scanning & filing new employee packs
- General administration support for all departments (Bookings / HR / Recruitment / Marketing / Operations / Finance)
- Provide general office support to Directors and Department Heads when required
- Previous customer service and office administration experience
- Previous experience of telephone based customer service an advantage but not essential
- Demonstrate excellent written & verbal communication skills
- Excellent attention to detail
- Good working knowledge of Microsoft Office, specifically Word & Excel
- Be an enthusiastic team player
- Have excellent time management & organisational skills

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



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