Customer Service Advisor Temporary

2 weeks ago

Camberley, United Kingdom Reed Full time
Customer Service Advisor (Temporary)
  • Location: Various locations to include Camberley, Farnborough, Woking, Aldershot, Fleet
  • Job Type: Temporary

We are continuously seeking enthusiastic Customer Service Advisors for temporary positions to provide exceptional service to our customers. If you’re adaptable, enjoy a dynamic work environment, and are looking to expand your customer service skills, join us for an opportunity to work with a variety of teams and projects.

Day-to-day of the role (Typical duties could include):
  • Engage with customers through various channels to provide information, assistance, and support.
  • Accurately document customer interactions, inquiries, and feedback in clients systems.
  • Resolve customer issues promptly by identifying problems, offering solutions, and following up for satisfaction.
  • Maintain a high level of customer satisfaction through effective problem-solving.
  • Handle a high volume of incoming communications and prioritise tasks effectively.
  • Assist customers with orders, account questions, billing issues, and other queries.
  • Collaborate with team members to maintain a consistent and high-quality support experience.
Required Skills & Qualifications:
  • Strong communication skills with a customer-focused approach.
  • Experience in customer service or a similar role is advantageous.
  • Ability to work efficiently in a fast-paced environment.
  • Good problem-solving skills and the ability to think on your feet.
  • Familiarity with CRM systems is beneficial but not always essential.
Benefits:
  • Competitive hourly rate.
  • Opportunity to work with diverse teams and customer bases.
  • Valuable experience in a fast-paced customer service environment.
  • Potential for future employment opportunities based on performance.

To apply for a temporary Customer Service Advisor role, please submit your CV and a brief cover letter explaining your interest in temporary work and your availability.

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