Sales Administrator

3 weeks ago


Harrogate, United Kingdom Farrah's of Harrogate Ltd Full time

**Sales Administrator (Full-Time)**

**Purpose Of Role**:
To work alongside and support the Sales Admin team within Farrah’s of Harrogate. Be one of the first points of contact for Farrah’s, working in a small team, ensuring accuracy and efficiency of the ordering and despatch function of the business.

**Main duties and Responsibilities**:

- Reception duties, from main incoming phone lines and fielding calls within the business, dealing with visitors and customers in a professional manner.
- To be responsible for the administration, co-ordination, and organisation of orders incoming from wholesale customer daily.
- To communicate with existing customers, in response to any requirements, or amendments to orders
- Contact customers to schedule deliveries and to resolve shortages, missed or late deliveries.
- Responding to any new enquiries
- Data input on CRM software (training will be given)
- Invoicing and despatching
- Preparation of courier and Haulier labels throughout the day as required.
- Posting the mail daily
- Making up and posting out samples to salesforce and customers
- Administration support to the Sales Administration & Sales Force team
- Any Other Duties

**Skills**:

- Good polite communication skills, able to communicate comfortably over the phone
- Communicating effectively and professionally with a wide range of people
- Must be able to always maintain professionalism and a positive service attitude
- Competent user of all Microsoft Applications, especially Excel
- Organised and efficient
- Ability to manage multiple tasks and achieve deadlines under pressure

Previous office experience is essential as are knowledge of MS Word and Excel. Sage 50 Accounting knowledge would be advantageous, but not essential as training will be given.

**Working Hours**

Working 5 days a week, 8:30am to 5:00pm

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- administration: 1 year (preferred)

Work Location: One location


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