Claims Administrator

2 days ago


Warrington, United Kingdom Jonathan Lee Recruitment Full time

**Claims Administrator**

**Up to £21/hr - inside IR35**

**Birchwood, Warrington, UK**

**Initial 6 month contract (rolling)**

In this role, you will be responsible for the general administration duties in support of the Claims and Customer Operations Team. The role would involve processing and logging incoming requests for claims and preparing reports required for the CustomerOperations Team, plus general administration duties / adherence to processes.

**Job Duties/Responsibilities may include, but are not limited to**:

- Processing and logging customer claims
- Processing return requests
- Making sure the information submitted is complete in order for the Claims Team to process.
- General administration duties with customer ops team.
- Directing calls to CS where further information is required.
- General update to customers on initial status of claim.
- Investigatory role - looking into the different elements of the claim and verifying it, so keen attention to detail is a key skill

**Skills and Experience Required**:

- Strong administrator with a common sense approach
- Experience within a customer operations/administration function; previous customer service experience
- Able to use Microsoft package including Excel &Word
- Proven ability to maintain react and think quickly to fast moving fluid situations
- Confident communicator, able to build strong working relationships
- Demonstrate meticulous levels of attention to detail.
- Strong team ethic with the ability the work autonomously
- Flexibility
- Knowledge of SAP or Salesforce would be an advantage but not essential
- Claims handling experience (desirable)

For further information, please send your interest and CV to
- Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.


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