Accommodation Administrator
4 days ago
Our client provides hostel accommodation and support for people seeking asylum and are recruiting for an **Administrator** for their Derbybased hostel.
As the Administrator, you will provide a responsive and efficient administrative service in support of the accommodation operations of the region.
**The role is full-time, working Monday - Friday 8.30am -5.30pm (40 hours per week).**
Duties to include:
- Manage the Database Information System and liaise with Head Office and external agencies as required
- Maintenance of the building, ensuring all maintenance requests are logged and tracked on the database and passed to the Deputy Manager or in their absence the Hostel Manager
- Allocation’s procedure including ensuring that the allocations procedure is adhered to, ensuring that close liaison with the hostel managers is undertaken
- Secretarial Service including maintaining accurate records of all word processing for easy retrieval and undertake systematic 'housekeeping’ on a regular basis, maintaining database/mailing list of key contacts and update on a regular basis
- Internal and External Customer Service including ensuring callers are dealt with promptly, take accurate messages using internal proformas when necessary and convey to appropriate staff in a timely manner, ensuring all queries relating to social welfareissues are passed to a manager, providing a professional and responsive reception service for personal callers to the office
**Requirements**:
- 2 years administrative/secretarial work
- Proficient in the use of MS Office, including: - Word, Excel, E-mail
- Experience of inputting and maintaining databases
- Experience of collating and producing statistical information
- Experience of working in an organised manner and to tight deadlines
- Experience of effective communication at all levels to include producing clear and concise information
- Proficient in the development and maintenance of office systems
- Ability to work on own initiative and as well as part of a team
- Experience of working methodically and under pressure
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