Customer Success Advisor

3 days ago


Hartlepool, United Kingdom Leader Online Ltd Full time

We are looking for a motivated and confident individual to join our customer success team in our Hartlepool office.

Leader Online is an online retailer of DIY & building materials, in particular doors, flooring & furniture.

We are currently looking to recruit an experienced sales / customer service person to work in our CST department.

Product knowledge of flooring or timber materials would be desirable, but is not necessary.

**Job description, including their routine daily duties**:
Being responsible for processing customer orders.

Liaising with internal departments

Offer support and solutions to customers in accordance with the company's customer service policies

Working within established guidelines, particularly with product brands, and building up a strong product knowledge of timber doors and flooring.

Reporting discrepancies and problems to the manager.

**The personal skills that are required for the job**:
Having a friendly and engaging personality.

Comfortable speaking on the telephone with a confident & polite telephone manner.

Must be driven, and able to work independently.

A background in B2C or B2B would be preferred.

A background in timber and/or flooring would be strongly preferred.

Should be articulate and have good writing skills.

**Job Types**: Full-time, Permanent

**Salary**: £19,260.93-£21,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Hartlepool: reliably commute or plan to relocate before starting work (required)

Work Location: One location



  • Hartlepool, United Kingdom Leader Online Ltd Full time

    We are looking for a motivated and confident individual to join our customer success team in our Hartlepool office. Leader Online is an online retailer of DIY & building materials, in particular doors, flooring & furniture. We are currently looking to recruit an experienced sales / customer service person to work in our CST department. Product knowledge...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hartlepool, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Hartlepool, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 7am and 9:30pm, including weekends **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - competitive base salary - monthly performance bonus (OTE £3,360 pa) - a tax-free £500 success bonus** **on passing probation **Join our growing team as a Customer Service...


  • Hartlepool, United Kingdom Auxillis Full time

    **Location**: Peterlee **Working Hours**: 37.5 hours per week, between 7am and 9:30pm, including weekends **Salary**: Up to £26,000 per annum OTE plus benefits, inclusive of - competitive base salary - monthly performance bonus (OTE £3,360 pa) - a tax-free £500 success bonus** **on passing probation **Join our growing team as a Customer Service...


  • Hartlepool, United Kingdom Auxillis Full time

    **Location**:Peterlee **Contract**:Permanent **Working Hours**:37.5 hours per week, between 7am and 9:30pm, including weekends **Salary**: Up to £25,000 per annum OTE plus benefits, inclusive of - competitive salary - monthly performance bonus (OTE £3,360 pa) - a tax-free £500 success bonuson passing probation **Life as a Customer Service...


  • Hartlepool, United Kingdom NECSWS Full time

    Company Description NEC Software Solutions is headquartered in the UK and operates around the world. We employ more than 3,000 people in six countries, building software and services to get our customers better outcomes. We traded as Northgate Public Services until 1 July 2021 when we rebranded to align with our owners, NEC. Most of our subsidiary...

  • Customer Advisor

    7 months ago


    Hartlepool, United Kingdom Boots Full time

    Summary Job Reference: 232360BR - Job Reference: 2 3 2 3 6 0 B R Hartlepool, Anchor Retail Park Fixed Term 16 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your...


  • Hartlepool, United Kingdom The Best Connection Employment Group Full time

    The Best Connection have an opportunity for a **Customer Service Advisor** with one of our key clients in Hartlepool. They are a well established company who supply premium products for homes, offices, and commercial properties. Main duties include but will not be restricted to: - Make outbound calls to confirm deliveries, survey satisfaction and...

  • Mortgage Advisor

    6 months ago


    Hartlepool, United Kingdom Manners & Harrison Full time

    Mortgage Advisor Manners and Harrison in Hartlepool are looking for a Mortgage and Protection Advisor to join them.  What’s in it for you? Excellent internal progression to support your career aspirations Lucrative earning potential and uncapped commission Abundance of lead opportunities Supportive and rewarding environment Industry...

  • Service Advisor

    7 months ago


    Hartlepool, United Kingdom Bristol Street Motors Full time

    Here at Bristol Street Motors Ford Hartlepool, we have a fantastic opportunity for a Service Advisor to join our team. If you would like to become part of one of the largest Motor Retailer's in the UK, then this could be the ideal role for you! We are offering a basic salary of £27,500 with an OTE of £30,000 plus excellent company benefits. The Service...

  • Sales Advisor

    7 months ago


    Hartlepool, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford Hartlepool** We are currently looking for a Sales Advisor to come and join our team at **Bristol Street Motors Ford Hartlepool**! We are offering an industry leading basic salary of £28,000 plus an OTE of £34,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working...


  • Hartlepool, United Kingdom NECSWS Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...

  • Service Advisor

    7 months ago


    Hartlepool, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford Hartlepool** Here at **Bristol Street Motors Ford Hartlepool**, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic...

  • Bodyshop Advisor

    7 months ago


    Hartlepool, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Hartlepool! Are you a customer service champion with a passion for the automotive industry? Drive Motor Retail is seeking a talented and personable Body Shop Advisor to join our team. If you thrive on providing exceptional service and enjoy interacting with customers, this role is perfect for you! As a Body...

  • Bodyshop Advisor

    6 months ago


    Hartlepool, United Kingdom Drive Motor Retail Ltd Full time

    Join a successful team at Drive Motor Retail in Hartlepool! Are you a customer service champion with a passion for the automotive industry? Drive Motor Retail is seeking a talented and personable Body Shop Advisor to join our team. If you thrive on providing exceptional service and enjoy interacting with customers, this role is perfect for you! As a Body...


  • Hartlepool, Hartlepool, United Kingdom CV-Library Full time

    Job OverviewWe are seeking a highly organized and customer-focused individual to join our team as an Administration and Customer Service Advisor. This is a fantastic opportunity to work for a global manufacturing company based in the Hartlepool area.The successful candidate will be responsible for managing customer orders, maintaining accurate records, and...


  • Hartlepool, United Kingdom NEC Software Solutions Full time

    Company Description Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be...


  • Hartlepool, United Kingdom Santander Full time

    Customer Service Advisor | S1 | Homes | Customer Interactions Country: United Kingdom Join our community We are currently recruiting full time Customer Service colleagues for roles within our Thornaby Mortgage Contact Centre with a starting package of £24,468, this is made up of a base salary of £22,400 along with an additional £500 flexible benefit...


  • Hartlepool, United Kingdom Anglian Water Full time

    **Customer Service Advisor - Call Centre** We are offering a starting salary of **£22,435**, with progression up to **£24,318**. Due to the progression of our existing staff, we are looking for people to be the front-line voice dealing with a wide range of telephone calls in our call centres. You'll be taking inbound calls and, on occasion, making...

  • Sales Advisor

    7 months ago


    Hartlepool, United Kingdom Bristol Street Motors Full time

    We have an amazing opportunity to join the team at Bristol Street Motors Ford Hartlepool as a Sales Advisor. Working 40 hours per week we are committed to delivering our colleagues a balance to their work and home life as well as delivering them a Great Place to Work. With a basic salary of £28,000 and additional bonus opportunities, your first year of...