Customer Service Administrator
4 months ago
Job Ref
VTFWEL00326
City:
Wellingborough
Department
Contract Logistics
Salary
Status
Full Time
Type
Permanent
The Company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
Company Benefits
25 days' holiday (excluding bank holidays)
Opportunity for Unpaid Leave
Free Eye Test *
Employee Referral Scheme
Cycle to Work scheme
Critical Illness Cover
Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
On Site Mental Health First Aiders
Employee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchers
Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
Tailored development and career opportunities
What you will do
Provide effective, efficient, timely and professional administrative support to meet customer contract requirement. Planning deliveries based on product availability and customer requests.
Prepare and processing relevant delivery documents.
Deal with customer queries about deliveries and collections and ensure that all all-relevant reports are sent to the customer at the agreed times
Develop and maintain excellent customer relationships, acting as the key customer contact for delivery / Pod queries
Ensure all customer records and spreadsheets are updated and shared in accordance with departmental procedures
Raising any perceived or actual problems with line manager at the earliest opportunity to effect timely resolution
Maintain and improve current working relationships with all stakeholders, ensuring a professional standard of communication in a timely manner, building trust confidence
Ensure all company procedures including Health and Safety are adhered to, including absence, performance, standards of behaviour, taking due consideration of company values
Key Skills/experience
Excellent Customer Service Skills
A proficient user of the wider MS Office programmes
- Excel
A good team player with a strong work ethic
Ability to work under pressure and meet the deadlines
Excellent communication skills, both written and verbal
Ability to work on own initiative as well as part of a team
Self-motivated with a can-do attitude
Experience of working in a fast-paced environment
-
Customer Service Administrator
5 months ago
Wellingborough, United Kingdom Inxpress MK Ltd Full timeInXpress MK (based in Wellingborough) has provided exceptional international courier and shipping solutions since 2007. Our vision is very clear - to become the leading provider of courier, air freight and dedicated vehicle solutions to our existing and potential clients. An opportunity has arisen within the business for a Customer Service...
-
Customer Service Administrator
4 months ago
Wellingborough, United Kingdom Webrecruit Full timeThe Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture...
-
Customer Service Administrator
5 months ago
Wellingborough, United Kingdom Yusen Logistics (UK) Full timeJob Ref VTFWEL00147 City: Wellingborough Department Contract Logistics Salary £24740.00 Status Full Time Type Permanent The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through...
-
Warehouse Customer Service Administrator
5 months ago
Wellingborough, United Kingdom Yusen Logistics (UK) Full timeJob Ref VTFWEL00437 City: Wellingborough Department Contract Logistics Salary Status Full Time Type Permanent The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply...
-
Customer Service Apprentice
5 months ago
Wellingborough, United Kingdom Kier Group Full timeWe're looking for Customer Service Apprentices to join our Transportation Team based in Northamptonshire, working towards a Level 3 apprenticeship in Business Administration. This is a fantastic opportunity to join a leading construction and infrastructure services company on an apprenticeship. Whilst working towards a recognised qualification, you'll be...
-
Customer Service Representative
1 month ago
Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full timeKey Client Administrator - Temporary to PermanentLocation: NorthamptonSalary: £25,249.64 ( £11.44 whilst temporary)Job Type: Full-time ( 10am-7pm until December then 8am - 5pm)We are seeking a highly skilled and experienced Key Client Administrator to join our team in Northampton. As a Key Client Administrator, you will be responsible for providing...
-
Customer Service Representative
4 weeks ago
Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full timeKey Client Administrator - Temporary to PermanentNorthampton£25,249.64 ( £11.44 whilst temporary)Full-time ( 10am-7pm until December then 8am - 5pm)We are seeking a skilled Logistics Administrator to join our team at a Global Logistics business in Northampton. This is an excellent opportunity to work in a vibrant and friendly environment, providing...
-
Customer Service Representative
4 weeks ago
Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full timeKey Client Administrator - Temporary to PermanentNorthampton£25,249.64 ( £11.44 whilst temporary)Full-time ( 10am-7pm until December then 8am - 5pm)We are seeking a skilled Logistics Administrator to join our team at a Global Logistics business in Northampton. This is an excellent opportunity to work in a vibrant and friendly environment, providing...
-
Customer Service Representative
3 weeks ago
Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full timeKey Client Administrator - Temporary to PermanentNorthampton£25,249.64 ( £11.44 whilst temporary)Full-time ( 10am-7pm until December then 8am - 5pm)We are seeking a skilled Logistics Administrator to join our team at a Global Logistics business in Northampton. This is an excellent opportunity to work in a vibrant and friendly environment, providing...
-
Customer Service Representative
1 month ago
Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full timeKey Client Administrator - Temporary to PermanentNorthampton£25, £11.44 whilst temporaryFull-time (10am-7pm until December then 8am - 5pm)We are seeking a skilled Logistics Administrator to join our team at a Global Logistics business in Northampton. This is an excellent opportunity to work in a vibrant and friendly environment, providing high-level...
-
Customer Service Representative
3 weeks ago
Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full timeKey Client Administrator - Temporary to PermanentNorthampton£25,249.64 ( £11.44 whilst temporary)Full-time ( 10am-7pm until December then 8am - 5pm)We are seeking a skilled Logistics Administrator to join our team at a Global Logistics business in Northampton. This is an excellent opportunity to work in a vibrant and friendly environment, providing...
-
Service Administrator
5 months ago
Wellingborough, United Kingdom Aroma Care Full timeWe are currently recruiting for an enthusiastic **Service Administrator **to join an established Domiciliary Care provider in **Wellingborough**. You have the important role of managing administrative systems and processes to the highest standard to help the Registered Manager and the team to work safely and effectively. Your day is varied and rewarding as...
-
Customer Service Representative
2 weeks ago
Wellingborough, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a highly skilled Customer Service Advisor to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle customer inquiries and resolve...
-
Customer Service Representative
1 month ago
Wellingborough, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Wellingborough, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Service Representative
1 month ago
Wellingborough, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Wellingborough, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Client Services Administrator
5 months ago
Wellingborough, United Kingdom EXCELSIOR BUSINESS SUPPORT SERVICES LTD Full time**Responsibilities** - Provide daily administration support to assigned clients. - Management and processing of all client administration processes; maintaining regular client contact and keeping them informed of progress. - Deliver an efficient, friendly, and professional service for all clients, providers, professional partners, and visitors - Answer...
-
Client Services Administrator
5 months ago
Wellingborough, United Kingdom EXCELSIOR BUSINESS SUPPORT SERVICES LTD Full time**Responsibilities** - Provide daily administration support to assigned clients. - Management and processing of all client administration processes; maintaining regular client contact and keeping them informed of progress. - Deliver an efficient, friendly, and professional service for all clients, providers, professional partners, and visitors - Answer...
-
Customer Service Coordinator
3 weeks ago
Wellingborough, Northamptonshire, United Kingdom Recruitment Helpdesk Full timeJob Title: Customer Service CoordinatorWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at Recruitment Helpdesk. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage client contracts and deliver day-to-day...
-
Customer Service Coordinator
3 weeks ago
Wellingborough, Northamptonshire, United Kingdom Recruitment Helpdesk Full timeJob Title: Customer Service CoordinatorWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at Recruitment Helpdesk. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage client contracts and deliver day-to-day...
-
Case Administrator
5 months ago
Wellingborough, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 352987**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of...