Customer Service Advisor

4 weeks ago


Blackburn, United Kingdom Radwell UKCanada Full time

**Job Title - **Customer Satisfaction Coordinator

**Location - **Blackburn, BB1 2QQ

**Hours - **39 per week flexi-time

**Salary - **£25,237 per annum

**Radwell International is growing This is a great time to join us and our Radwell Family at our northern branch based in Blackburn, BB1**

**_ About us:_**

As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics and automation, we have been supporting our customers in maintaining their systems for more than 40 years. Thanks to our constantly growing stock of currently more than 30 million parts and decades of cooperation with well-known manufacturers, our customers benefit from comprehensive solutions and fast response times. We are currently represented worldwide with our HQ is New Jersey, USA.

**_ About the role:_**

Sometimes, customers need you to expedite their orders. At other times, they may need to return an item to us for additional repair. Or something completely different Whatever the problem is, you are the representative of Radwell that our customer trusts to get them back up and running as quickly and as smoothly as possible.

To resolve any issues, you’ll need to be able to communicate clearly and effectively with customers and vendors and also internal departments, Supervisors and Managers to ensure that you can get what the customer needs as quickly as possible. You’ll also need to be computer literate as you’ll be using multiple systems at the same time to keep up with the busy day

**What Skills do you need?**

**_ About the requirements:_**
- 5 x GCSE A-C (must include English) or equivalent qualifications.
- Attention to detail
- Accuracy
- Problem solving abilities
- Strong Computer Proficiency
- Good Communication skills
- Being able to multi - task
- Strong follow up skills

**_ Desirable_**
- European Language Speaker (fluent)
- Prior customer service experience

**_ What’s next?_**

**Required Skills**:
Required Experience



  • Blackburn, United Kingdom Ador Talent Ltd Full time

    **Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: Monday to Friday 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth...


  • Blackburn, United Kingdom Ador Talent Ltd Full time

    **Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth and completion of...

  • Advisor services

    7 days ago


    Blackburn, Lancashire, United Kingdom Get Recruited Ltd Full time €21,000

    TRAINEE CUSTOMER SERVICE ADVISOR UP TO £21K + BENEFITS + PROGRESSION + TRAINING IMMEDIATE INTERVIEWS AVAILABLE Due to continued expansion and further growth forecast for 2023 they are looking for a Trainee Customer Service Advisor to start their career in the Legal team and benefit from training, development and progression. This is a...


  • Blackburn, United Kingdom Premier Solutions & Training Ltd Full time

    We are looking for a number of customer service advisors for our logistics client based in Blackburn.We have both full and part time roles available.These roles are permanent and you will be working directly for our client and not through the agency.The role involves;-Respond to customer escalations directly, contacting them via phone and email to understand...


  • Blackburn, United Kingdom Premier Solutions & Training Ltd Full time

    We are looking for a number of customer service advisors for our logistics client based in Blackburn.We have both full and part time roles available.These roles are permanent and you will be working directly for our client and not through the agency.The role involves;-Respond to customer escalations directly, contacting them via phone and email to understand...


  • Blackburn, United Kingdom Page Personnel - UK Full time

    3 month temp role - Weekly pay **About Our Client**: The organisation is a leading player in the retail sector, boasting a sizeable workforce. It prides itself on maintaining excellent customer service and is dedicated to providing a positive shopping experience for its customers across the UK. - Resolving customer queries and complaints in a timely and...


  • Blackburn, United Kingdom Vodafone Full time

    **Customer Service Advisor SVR** **Role purpose**: Responsible for the provision of Best in Class customer service to all stakeholders, effectively managing customer concerns, professionally handling incoming and outgoing calls. **With us you will**: - Manage the timely resolution of customer concerns - Assist in the monitoring of device status and...


  • Blackburn, United Kingdom General All-Purpose Plastics (GAP) Ltd Full time

    **Great Service. Great People.** Due to continued growth, we’re expanding our customer service team and are on the hunt for friendly, outgoing, and motivated customer service advisors. - Monday-Friday Office Hours (No evenings or weekends!) - Competitive £19 - £20,500 basic salary - Bonus structure of up to £500 per month! - 30 calls per day to our...


  • Blackburn, United Kingdom Totally Wicked Full time

    Since 2008, Totally Wicked has been changing the world of vaping, with a clear purpose of 'empowering smokers to transform their lives' through the sale of the highest quality and most diverse range of e-cigarette and e-liquid products through our own online channels, retail partners and our own retail stores throughout the UK. Totally Wicked has an...


  • Blackburn, United Kingdom Cummins Mellor Recruitment Full time

    Due to business growth we are looking for an exceptional customer service advisor to join a brilliant team where customer care standards are the vocal point of the business. You will benefit from an award winning business with salary, generous holiday package, hybrid working (3 office days, 2 WFH) and health care benefits. **The role...** The main purpose...


  • Blackburn, United Kingdom Cummins Mellor Full time

    Due to business growth we are looking for an exceptional customer service advisor to join a brilliant team where customer care standards are the vocal point of the business. You will benefit from an award winning business with salary, generous holiday package, hybrid working (3 office days, 2 WFH) and health care benefits. **The role...** The main purpose...


  • Blackburn, United Kingdom Cummins Mellor Full time

    Due to business growth we are looking for an exceptional customer service advisor to join a brilliant team where customer care standards are the vocal point of the business. You will benefit from an award winning business with salary, generous holiday package, hybrid working (3 office days, 2 WFH) and health care benefits. **The role...** The main purpose...


  • Blackburn, United Kingdom Cummins Mellor Full time

    Due to business growth we are looking for an exceptional customer service advisor to join a brilliant team where customer care standards are the vocal point of the business. You will benefit from an award winning business with salary, generous holiday package, hybrid working (3 office days, 2 WFH) and health care benefits. **The role...** The main purpose...


  • Blackburn, United Kingdom Pets Choice Full time

    **This role is open to entry level OR experienced customer service advisors.** **Training will be provided.** The main purpose of this role is to efficiently and accurately provide consumer and customer support, dealing with enquiries and complaints, and resolving issues to their conclusion. To offer professional, efficient and timely service to customers...


  • Blackburn, United Kingdom General All-Purpose Plastics (GAP) Ltd Full time

    **Are you looking for something new in your career? If you're an experienced customer service advisor, we have some exciting news for you!** Our sales development team is expanding, and we're looking for outgoing, friendly, and motivated customer experience advisors to join us at our head office in Blackburn (BB1). **The Role**: As a customer experience...

  • Customer Advisor

    6 days ago


    Blackburn, United Kingdom General All-Purpose Plastics (GAP) Ltd Full time

    **Are you still looking for that opportunity to kick start your career? GAP have some fantastic opportunities, including this - our Customer Experience Advisor.** GAP are well known for their great customer service and as customer experience advisor, you will join a close-knit team in order for us to continue to provide the service our customers have become...


  • Blackburn, United Kingdom Crown Oil Environmental Full time

    **Job Overview**: **Customer Experience Advisor**: **Department**: - Customer Service - **Location**: - Blackburn - **Salary**: - £20,800 per annum - **Type**: - Full Time - **Deadline**: - 31st Jan 23 - **Share this job**: **Job Overview**: **Customer Experience Advisor**: **2023 has some great things in store and GAP have some fantastic...


  • Blackburn, United Kingdom Multitask Recruitment Solutions Full time

    Multitask Recruitment Solutions are looking for a Customer Service Advisor for our client based in Blackburn. Day shift: 8am-5pm Monday - Friday, immediate start available. **Duties**: - Deal with all parties in a polite, courteous and ordered manner. - Handle all telephone communication - Handle queries from Retail Partners, Insurance Companies, Cleaning...

  • Service Advisor

    5 days ago


    Blackburn, United Kingdom YCE HR Full time

    Dont you think you deserve to earn a Market leading salary of £40k+ working as a Service Advisor? Working with a fabulous brand, a progressive, supportive dealer group and only 1 in 6 Saturday mornings! If so, Your Choice HR has the perfect role for you! The opportunity is based within their successful dealership in the Bristol area. - You get to be a part...


  • Blackburn, United Kingdom Swift Temps Full time

    We are looking for a large number of Inbound Customer service advisors for a large Energy Project based in Central Preston. Very close the central bus station we have starts from April 3rd. Monday to Friday shift - 40 hours a week - Pay starts from £10.42 an hour. You will only be taking incoming calls, taking details and using the information on the...