Customer Service Advisor
2 weeks ago
3 month temp role
- Weekly pay
**About Our Client**:
The organisation is a leading player in the retail sector, boasting a sizeable workforce. It prides itself on maintaining excellent customer service and is dedicated to providing a positive shopping experience for its customers across the UK.
- Resolving customer queries and complaints in a timely and satisfactory manner.
- Recording customer interactions and transactions, documenting details of inquiries, complaints, and comments.
- Communicating and coordinating with internal departments to resolve customer issues.
- Identifying opportunities to upsell or refer products to customers when appropriate.
**The Successful Applicant**:
A successful Temporary Customer Service Advisor should have:
- A strong commitment to delivering top-notch customer service.
- Experience within a call centre background.
- Excellent communication skills, both written and verbal.
- Proficiency in using computer software and customer relationship management systems.
- Good problem-solving skills and the ability to handle stressful situations calmly.
- A proactive approach and the ability to work well in a team.
**What's on Offer**:
In return, our client can offer:
- 3 month temp role with the possibility of being extend or going perm.
- Weekly pay
- A supportive and friendly work environment.
- Opportunities for training and development within the retail industry.
- Contact
- Lee Mcerlean
- Quote job ref
- JN-022024-6327672
- Phone number
- +44 161 829 0398
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