Current jobs related to Customer Service Advisor - Blackburn - Cummins Mellor

  • Customer Service Advisor

    4 months ago

    Blackburn, United Kingdom Ador Talent Ltd Full time

    **Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth and completion of...

  • Customer Service Advisor

    4 months ago

    Blackburn, United Kingdom Ador Talent Ltd Full time

    **Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth and completion of...

  • Customer Service Advisor

    3 months ago

    Blackburn, United Kingdom Ador Talent Ltd Full time

    **Customer Service Advisor** **Salary: £23,000 (Reviewed & Increased After Probation) + Performance Related Bonus** **Shift: Monday to Friday 9:30am - 6:00pm** **Ador Talent** are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions. Due to continued growth...

  • Customer Service Advisor

    3 months ago

    Blackburn, United Kingdom Careium Full time

    **Customer Service Advisor** **Monday to Friday 9am-5pm** **Blackburn, Lancashire** We are looking for some more heroes to join our Careium Family Do you have a genuine interest in helping other people? Would you like a job were every day you knew you made a vital difference to somebody’s life. We have fantastic opportunity for a Customer Service...

  • Customer Service Advisor

    3 months ago

    Blackburn, United Kingdom Careium Full time

    **Customer Service Advisor** **Monday to Friday 9am-5pm** **Blackburn, Lancashire** We are looking for some more heroes to join our Careium Family Do you have a genuine interest in helping other people? Would you like a job were every day you knew you made a vital difference to somebody’s life. We have fantastic opportunity for a Customer Service...

  • Customer Service Advisor

    4 months ago

    Blackburn, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Mercedes Benz Of Blackburn** **Hours: 46.25 hours per week, including Saturday mornings on a rota basis** **Salary: Competitive Basic Salary Including an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...

  • Service Advisor

    4 months ago

    Blackburn, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JJ67R3- Job Type- Full time- Location- Blackburn, Lancashire, England- Salary- £26500-£30000 per annum**Job description**: **Vacancy - Service Advisor - Blackburn** We are looking to recruit an experienced and professional Automotive Service Advisor for a thriving dealership in the Blackburn Area. Working hours are 8:30am to 6:00pm...

  • Service Advisor

    4 months ago

    Blackburn, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JJ67- Job Type- Full time- Location- Blackburn, Lancashire, England- Salary- £26500-£30000 per annum**Job description**: **Vacancy - Service Advisor - Blackburn** We are looking to recruit an experienced and professional Automotive Service Advisor for a thriving dealership in the Blackburn Area. Working hours are 8:30am to 6:00pm...

  • Customer Service Advisor

    4 months ago

    Blackburn, United Kingdom Totally Wicked Full time

    Since 2008, Totally Wicked has been changing the world of vaping, with a clear purpose of 'empowering smokers to transform their lives' through the sale of the highest quality and most diverse range of e-cigarette and e-liquid products through our own online channels, retail partners and our own retail stores throughout the UK. Totally Wicked has an...

  • Customer Service Advisor

    3 months ago

    Blackburn, United Kingdom Totally Wicked Full time

    Since 2008, Totally Wicked has been changing the world of vaping, with a clear purpose of 'empowering smokers to transform their lives' through the sale of the highest quality and most diverse range of e-cigarette and e-liquid products through our own online channels, retail partners and our own retail stores throughout the UK. Totally Wicked has an...

  • Customer Service Advisor

    3 months ago

    Blackburn, United Kingdom Totally Wicked Full time

    Since 2008, Totally Wicked has been changing the world of vaping, with a clear purpose of 'empowering smokers to transform their lives' through the sale of the highest quality and most diverse range of e-cigarette and e-liquid products through our own online channels, retail partners and our own retail stores throughout the UK. Totally Wicked has an...

  • Service Advisor

    4 months ago

    Blackburn, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Blackburn** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Customer Service Advisor

    3 months ago

    Blackburn, United Kingdom Cummins Mellor Recruitment Full time

    Due to business growth we are looking for an exceptional customer service advisor to join a brilliant team where customer care standards are the vocal point of the business. You will benefit from an award winning business with salary, generous holiday package, hybrid working (3 office days, 2 WFH) and health care benefits. **The role...** The main purpose...

  • Service Advisor

    3 months ago

    Blackburn, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Blackburn** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Customer Service Advisor

    4 months ago

    Blackburn, United Kingdom Halo ARC Full time

    Job Advert **Customer Journey Specialist** **Salary: £28,595 per annum **with an increase on completion of 6 month probation.** **Hours: 8am - 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.** **Halo ARC Blackburn** Halo is the industry leading UK-based accident repair group, with **31 established accident repair centres across the...

  • Customer Service Advisor

    3 months ago

    Blackburn, United Kingdom General All-Purpose Plastics (GAP) Ltd Full time

    **Are you looking for something new in your career? If you're an experienced customer service advisor, we have some exciting news for you!** Our sales development team is expanding, and we're looking for outgoing, friendly, and motivated customer experience advisors to join us at our head office in Blackburn (BB1). **The Role**: As a customer experience...

  • Service Advisor

    3 months ago

    Blackburn, United Kingdom YCE HR Full time

    Dont you think you deserve to earn a Market leading salary of £40k+ working as a Service Advisor? Working with a fabulous brand, a progressive, supportive dealer group and only 1 in 6 Saturday mornings! If so, Your Choice HR has the perfect role for you! The opportunity is based within their successful dealership in the Bristol area. - You get to be a part...

  • Service Advisor

    3 months ago

    Blackburn, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JA1313- Job Type- Full time- Location- Blackburn, Lancashire, England- Salary- £30000-£36000 per annum**Job description**: **Service Advisor - Blackburn Area** Basic - Up to 30k DOE Realistic OTE - 35k - 36k Mon - Fri - 8.00am - 6.00pm Saturdays on a rota basis paid at time and a half We have a very good opportunity for a Service...

  • Service Advisor

    3 months ago

    Blackburn, United Kingdom Autotech Recruit Full time

    **JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Blackburn COUNTY // Lancashire JOB REF // ATR_25661 rate // £17 - £21 per hour TYPE // Contract Are you a driven, enthusiastic and motivated individual with a passion for customer care? Would you like to work on a flexible basis with a number of main dealerships, independent workshops, fast...

  • Service Advisor

    3 months ago

    Blackburn, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JJ27- Job Type- Full time- Location- Blackburn, Lancashire, England- Salary- £26000-£36000 per annum**Job description**: **Service Advisor - Blackburn** Our client, a very well established dealer group with a fantastic reputation, is looking to recruit an experienced Service Advisor This role is offered on a Permanent basis on a 42...

Customer Service Advisor

4 months ago

Blackburn, United Kingdom Cummins Mellor Full time

Due to business growth we are looking for an exceptional customer service advisor to join a brilliant team where customer care standards are the vocal point of the business.

You will benefit from an award winning business with salary, generous holiday package, hybrid working (3 office days, 2 WFH) and health care benefits.

**The role...**

The main purpose of this role is to efficiently and accurately provide consumer and customer support, dealing with enquiries and complaints, and resolving issues to their conclusion. To offer professional, efficient and timely service to customers and consumers in a multi[1]platform environment. Ensure exceptional customer focus standards are achieved and be an ambassador for the company. Demonstrate fairness and adhere to company, departmental and regulatory procedures.

**Duties**:

- Ensure customer, consumer and supplier enquiries, issues & complaints are resolved within SLA, to an exceptional standard and satisfactory conclusion
- Adhere to company policies & procedures, and internal processes in respect of complaint investigation
- Communicate any complaints to the wider business which could cause business reputational damage and respond in accordance with company procedures & guidelines.
- Reply to feedback on products and service using Feefo, the review gathering platform
- Microsoft Dynamics CRM
- To maintain and record all customer, consumer and supplier contacts using Salesforce
- To contribute to the maintenance and development of Microsoft Dynamics 365 in respect of other functionality and maintain archived data efficiently and responsibly
- To prepare and distribute reports in association with complaints and enquiries as required
- To liaise with and develop strong relationships internally and externally to assist with the satisfactory conclusion of complaints and enquiries. To include meeting attendance where appropriate
- To support the Customer Relations Manager in the smooth running and effectiveness of the Customer Service function and the achievement of departmental objectives.

**About you...**
- Demonstrate a minimum of 2 years customer service experience in a busy and challenging environment
- Excellent written and verbal communication skill
- Excellent problem-solving skills - Time management and organisation skills
- Experience of CRM software i.e. Microsoft Dynamics 365. Able to work under pressure whilst maintaining attention to detail
- Flexible, with a strong work ethic. Able to convey empathy when appropriate

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Referral programme
- Sick pay
- Transport links

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: CSAAH