Customer Service Advisor

2 weeks ago


Blackburn, United Kingdom Multitask Recruitment Solutions Full time

Multitask Recruitment Solutions are looking for a Customer Service Advisor for our client based in Blackburn.

Day shift: 8am-5pm Monday - Friday, immediate start available.

**Duties**:

- Deal with all parties in a polite, courteous and ordered manner.
- Handle all telephone communication
- Handle queries from Retail Partners, Insurance Companies, Cleaning Companies and third parties.
- Process Retail Partner response paperwork.
- Ensure all relevant paperwork is placed in the correct claim file.
- Handle complaints within Financial Services Authority guidelines
- In addition to the duties listed, the post holder is required to perform any other reasonable duties assigned to them by a Director/ Senior Manager/ Team Leader.

**Qualifications / experience requirements**:

- Good verbal communication skills
- Good understanding of PC and IT
- Customer service skills / previous call centre experience

Multitask Recruitment Solutions is committed to equal opportunities for everyone, basing decisions solely on suitability for the job.



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